Role Value Proposition:
This position supports the Metlifes core values of putting the customer first, being the best, making things easier and succeeding together by providing a caring representative of Metlife to guide the customer through the claim process while working together on process improvements with the customer at the center of all our decisions.
Interviews insureds, claimants and other parties to determine the facts of the claim.
Creates and documents claims file to comply with company guidelines and state regulations.
Reviews factual information to determine coverage and/or liability of all parties to the claim.
Determines the value of the claim by contacting the claimant, attorney, medical provider, and no fault carrier. Evaluates, negotiates, and moves bodily injury claims to closure.
Resolves complaints, and participates in arbitration and/or grievance procedures. Recommends subrogation and/or SIU referral. Manages pending claims to meet company quality criteria.
1-3years related experience.
Candidate is expected to obtain required state licenses after hired.
Bachelors Degree strongly preferred
Casualty Adjuster Insurance Experience and/or other Claims Experience
Excellent verbal and written communication skills
Strong Analytical skills; Strong Computer skills
Detail oriented and accurate
At MetLife, were leading the global transformation of an industry weve long defined. United in purpose, diverse in perspective, were dedicated to making a difference in the lives of our customers
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.
MetLife maintains a drug-free workplace.
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