American Access Casualty Company (AACC) provides quality private passenger automobile insurance to our valued customers. We are a growing company within our office in Downers Grove, IL! We are currently seeking an experienced Bodily Injury Claims Adjuster that is skilled at handling both Non-Attorney Represented as well as Attorney represented claims. The candidate would possess the ability and passion to care about accurately resolving their customer's claim problems in a timely manner.
Handle all aspects of claim settlement including investigation, correspondence, negotiation and settlement.
Deliver a customer-focused claims experience.
Conduct thorough coverage and liability investigations to arrive at fair and amicable settlements, which include both Property Damage and Bodily Injury handling that are both Attorney represented as well as Non-attorney represented claims.
A minimum of 3 years of automobile claims liability experience.
Strong negotiation and settlement skills.
Detail-oriented in a multi-tasking environment.
Excellent written and oral communication skills.
Customer-focused orientation modeling patience and empathy.
Ability to make independent decisions and use proper judgment.
Ability and willingness to handle cases of increasing complexity and severity involving both Property Damage and Bodily Injury.
Self-motivated team player.
High School Diploma, but College Degree preferred.
Bilingual (Spanish) is preferred
Benefits Available to Full Time Employees:
401(k) Retirement Plan with employer match
Company paid STD/LTD
Company paid life insurance
Wellness program and EAP
At American Access, we're 'driven to do the right thing at every turn'. We're proud of the values that we hold dear. We believe these values are what separates us from the competition, and what allows us to best serve all of our customers and business partners.
We STRIVE every day to live these values.
Service Going the extra mile for our teams and customers no matter the obstacles
Teamwork Bringing out the best in each other and knowing how our role impacts others
Respect Walking in each other's shoes to appreciate their perspective
Integrity Delivering on our promises without shortcuts
Vision Seeing a better future through innovation
Excellence Knowing that good enough is not enough
American Access Casualty Company