Claims Adjuster - Auto Damage

Progressive Raleigh , NC 27611

Posted 1 month ago

Join Forbes' 2022 Best Employer for Diversity!

As an auto damage claims adjuster, you'll serve as Progressive's point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you'll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

  • Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines

  • Negotiate repair process with body shops

  • Document information related to the claim and make decisions consistent with claims standards and local laws

  • Evaluate and handle claim payments and resolution of claims without payments

  • Review and determine validity of any supplement requests

Must-have qualifications

  • Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experience

  • Instead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insurance

  • Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Compensation

  • $58,500-$69,000/year commensurate with experience

  • Gainshare bonus up to 16% of your eligible earnings based on company performance

Benefits

  • 401(k) with dollar-for-dollar company match up to 6%

  • Medical, dental & vision, including free preventative care

  • Wellness & mental health programs

  • Health care flexible spending accounts, health savings accounts, & life insurance

  • Paid time off

  • Paid & unpaid sick leave where applicable, as well as short & long-term disability

  • Parental & family leave; military leave & pay

  • Diverse, inclusive & welcoming culture with Employee Resource Groups

  • Career development & tuition assistance

Energage recognizes Progressive as a 2022 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Claims Adjuster Property Damages/Bodily Injury

CRC Insurance Services, Inc.

Posted 1 week ago

VIEW JOBS 12/2/2022 12:00:00 AM 2023-03-02T00:00 <p>The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.</p><p>Need Help?</p><p>If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).</p><p>Regular or Temporary:</p><p>Regular</p><p>Language Fluency: English (Required)</p><p>Work Shift:</p><p>1st shift (United States of America)</p><p>Please review the following job description:</p><p>Process claims, which includes evaluating policy for coverage; working with the insured, outside adjusters, agents and attorneys on the claim and coordinating the payment of claims. In addition, prepare reports such as loss runs and monthly bordereau.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><p>1.Review policy to determine if loss is covered. If questionable, then hire attorney for coverage counsel for coverage analysis.</p><p>2.Settle claims within settlement authority, where applicable.</p><p>3.Work with adjusters, insureds, attorneys, agents and others to assure the claim is handled efficiently and professionally.</p><p>4.Attend mediations, when applicable and negotiate settlement within authority.</p><p>5.Oversight of vendors (attorneys/adjusters/experts) for accuracy in reporting. Audit invoices for accuracy.</p><p>6.Process incoming and outgoing claims and vendor payments.</p><p>7.Maintain loss fund.</p><p>8.Must review and recommend policy wording changes.</p><p>9.Perform claim status requests and updates.</p><br><ol start="10"><br><li><p>Prepare daily, weekly and monthly reports.</p></li><li><p>Travel for meetings with clients, mediations and underwriters. Approximately 25% of time will be out of the office.</p></li><br></ol><p>QUALIFICATIONS</p><p>Required Qualifications:</p><p>The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>1.High School Diploma</p><p>2.College degree or equivalent work experience</p><p>3.Claims Adjuster's license</p><p>4.Good organizational/time management skills</p><p>5.Ability to work under time constraints and meet deadlines</p><p>6.Strong verbal and written communications skills</p><p>7.Ability to operate a computer, calculator, multi-line phone, fax machine, copier and other office equipment</p><p>8.Knowledge and use of correct spelling and grammar</p><p>9.Ability to write legibly</p><br><ol start="10"><br><li><p>Ability to effectively interact with employees at all levels of the organization and with a variety of people from diverse backgrounds</p></li><li><p>Ability to adhere to all organizational policies and procedures</p></li><li><p>Demonstrated proficiency in basic computer applications, such as Microsoft Office software products</p></li><li><p>Ability to travel, occasionally overnight</p></li><br></ol><p>Preferred Qualifications:</p><p>1.Previous administrative support experience</p><p>CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.</p><p>EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify</p><br> CRC Insurance Services, Inc. Raleigh NC

Claims Adjuster - Auto Damage

Progressive