Claim Specialist, Property

Chubb Wilmington , NC 28412

Posted 3 months ago

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

As part of the Real Estate and Hospitality claim team within National Desk Property, the successful candidate will achieve broad experience in investigating and resolving large commercial property claims. Claims include property risks in the US and Overseas.


  • Analyze first notice of loss and Independent adjuster reports to determine the nature of loss, coverage provided and scope of damage in commercial property claims

  • Manage IA's, engineers, building consultants, and other experts on complex commercial claims to obtain a favorable claim outcome

  • Prioritize case load within a high volume department developing claim strategies to drive files to resolution and achieve high level of customer satisfaction

  • Conduct investigations of all aspects of reported claims including potential fraud. Secure all appropriate supporting documentation and verify same for accuracy, relationship and completeness

  • Apply knowledge of jurisdictional regulations and case law in all territories handled.

  • Demonstrate ability to effectively manage and monitor cases to achieve timely development and disposition of inventory

  • Full knowledge of insurance contracts, investigation techniques, legal requirements and insurance regulation

  • Ability to manage outside vendors

  • Ability to maintain up to date files and effectively manage diary and tasks

  • An aptitude for evaluating, analyzing, and interpreting contracts and other complex information

  • Excellent verbal and written communication skills

  • 3 years of commercial property insurance claims adjusting

  • Bachelor's Degree strongly preferred or equivalent experience

  • Insurance designations including AIC, CPCU strongly preferred

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Claim Specialist, Property