Claim Specialist

This is not your average Claims role.

When you think of a job handling insurance claims, you may think about storm damage or auto accidents. Or maybe a large stack of paper?

A career in Employment Practices Liability exposes you to emerging issues in the workplace that have been and remain at the center of national and global media. Issues such as the Me Too movement, Racial Injustice and Covid.

In this paperless environment, you will use your analytical skills to resolve workplace claims.

We will teach you about Employment Law, contracts and claims. You will use your influence skills and knowledge to partner with defense counsel and our insureds in resolving discrimination, harassment and other workplace related claims.

The work is interesting. The environment is collaborative.

Our Claims Professionals in Employment Practices Liability enjoy the work they do and working with their peers that come from a variety of backgrounds (including Law Enforcement, Human Resources, other disciplines in Claims and Legal, to name a few) and bring different perspectives into the team.

Responsibilities after training include:

• Contribute to a collaborative environment by raising new ideas and demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives.

• Complete accurate and timely coverage, liability and damage investigations and evaluations on complex Employment Practices Liability insurance policies.

• Establish, document and execute appropriate strategies to bring early and cost-effective resolution to assigned claims.

• Represent the company at meetings with management and business partners, as well as virtually at mediations.

• Effectively utilize technology systems and tools to track and manage caseload in most efficient and effective manner.

• Build and maintain productive relationships with internal and external customers, including clients, underwriters and agents.

• Consistently demonstrate sound claim handling practices by achieving compliance in areas including investigation, coverage, loss assessment, and case management.

• Assume part of training responsibilities for new claim examiners.

• Provide coaching and guidance to new claim examiners.