Citrix Administrator

Cognizant Technology Solutions Newport Beach , CA 92663

Posted 3 months ago

The digital era is forcing companies to transform through technology to stay relevant. Business must be always-on and infrastructure must predict change before it happens, to act fast and put a smile on the faces of users. Cognizant Cloud and Infrastructure Services keeps your business always ready, powers up employee productivity, integrates your departments and groups, and future-proofs your organization.

Responsibilities:

Cognizant is seeking a qualified Citrix Administrator to serve as the primary technician for a subset of distributed internal stakeholders. These responsibilities will require you to maintain superior client satisfaction through the timely resolution of technical issues. Your day-to-day activities will include serving as the escalation point for our help desk, troubleshooting technical issues, and assisting in project work. The selected Citrix Administrator will also assist in managing a global Citrix environment, including Netscaler administration and virtualization using XenDesktop, XenServer and XenApp.

Additionally, the Citrix Administrator will manage images, machine catalogs, delivery groups, and profile containers.

Job Description:

  • 6+ years of experience

  • Experience in design, implementation, troubleshooting of Citrix Presentation Server, XenApp and Xendesktop

  • Expertise in farm level management of Citrix XenApp infrastructure

  • Citrix Patch Management and policies configuration

  • Good troubleshooting skills in Citrix printers, profiles, resource manager?s thresholds, installation manager, Citrix Farm Configuration

  • Experience in handling Xenserver, XenApp and XenDesktop VDIs

  • Experience in developing and modifying scripts to deploy and automate application installation and health checks

  • Responsible for performance tuning and providing a high availability XenApp environment to eliminate single points of failure

  • Supporting and preserving the Virtual Desktops, which includes the XenDesktop, XenApp, and others

  • Publishing applications in Citrix and application virtualization using multiple tools

  • Should be capable to provide technical assistance, system analysis and technical solutions to clients

  • Experience on application publishing, content, desktop & provide user access to Citrix Environment and expected to perform application Migration from legacy Citrix to XenApp environment

  • Should have hands on to Perform hotfix Rollouts for Windows 2008/2012/2016 Citrix servers

  • Proactively identify operational vulnerabilities. Make recommendations for improving performance, information security and implement changes

Good-to-have skills:

  • Change and Configuration management through testing and moving updates through various staging environments (ITIL Change and Configuration Mgmt.)

  • Problem identification, determination, and resolution for product or usage of the product in conjunction with requestor (ITIL Incident/Problem Mgmt.)

  • Years of Experience

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Citrix Administrator

Cognizant Technology Solutions