Title Cisco Network Engineer
Duration -- 12 Months Contract
Location -- North Providence, RI
Responsibilities include providing support and operation of network and security components which include routers, switches, firewalls, load balancers, wireless devices, data centers, and cloud services. The successful candidate will support multiple networks that operate 24 hours a day 365 days a year requiring 99.99995% uptime.
Normal business hours are between 6 a.m. and 6 p.m. Eastern Time. Daily duties include managing the network and security devices which include and are not limited to the following:
Cisco Security Manger
Data Center Infrastructure
Two Factor Authentication
More about the Role:
Troubleshooting Tier 3 & 4 level issues for LAN/WAN networks.
Working on Change Requests, Incidents and Work Orders.
Resolving Emergency Break Fix problems.
Ability to work in ServiceNow, and use this tool effectively to work.
Understanding the work flows to expedite and provide operations support.
Collaborate with multiple teams for resolving issues.
Maintain documentation for all network infrastructure changes and process flows:
Document all processes and procedures
Post documents to Wiki
Serve as the technical expert for network infrastructure, security tools, appliances, and services.
Collaborate with Network Architecture & Engineering teams to recommend solid well thought out solutions.
Responsible for mentoring junior staff and expanding their skill set.
Youll bring these qualifications:
Expertise in one or more of the following tools and technologies:
Cisco Network and Security Technologies
Cisco Wireless Technologies
Cisco Data Center Technologies
Performance Engineering tools and technologies
Experience serving as an escalation point for network and performance issues and ensuring their resolution.
Experience analyzing and resolving tickets with limited internal/external support.
Strong ability to operate as member of a multi-functional team.
Ability to multi-task and keep track of work.
Must be an expert on subnet masking and IP addressing.
Must understand multi-tier networks and have proven ability to resolve issues.
Must have excellent written and verbal skills in English.
Must have self-motivation and initiative to tackle large problems from start to finish.
Must have excellent time management skills to work in a fast-paced professional environment.
Must have the ability to design solutions that are not cookie cutter.
Must know Visio diagramming and Microsoft office tools suite.
Must be able to work independently and within a matrixed organization.
Must have networking expertise and drive work to closure.
Must have excellent customer service skills and high threshold for stress.
Must want to be in an Operations environment.
Ability to follow directions from management.
Availability to work outside of normal business hours to support a production network.
Must have excellent team work and collaborations skills.
Ability to maintain composure in a fast paced, high stress, demanding environment.
Knows their way around Visio.
Cisco ASA Cisco Security Manger Cisco routers/switches/firewalls IPS/IDS modules Cisco ISE Data Center Infrastructure Lansweeper Two Factor Authentication