CIS Cluster Lead FS

Job Title: Cluster Lead

Competency Model Title: Vice President

Capgemini Grade Level: F

Business Area: Cloud Infrastructure Services

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

About Cloud Infrastructure Services

CIS drives enterprises' business and technology digital transformation by accelerating change, reinforcing cybersecurity, empowering employees, managing complexity and fostering adaptability.

Powered by our close partnerships with leading cloud vendors and advanced intelligence from our global operations centers, our CIS teams are trusted by clients to securely navigate in today's dynamic business environments, driving forward business value so they get the future they want.

Our five key services are:

• Cloud Services: Exploiting the cloud at speed and scale.

• Employee Experience Services: Making the "future of work" work for our clients.

• Cybersecurity Services: Securing Foundations to Create Open Futures.

• Enterprise Service Management: Taking charge of complexity to drive business value.

• Infrastructure Services: Managing and modernizing IT estates

We pride ourselves on our inclusive and diverse workplace, a reflection of today's global society's richness and diversity and a place where our people feel empowered to build and choose meaningful careers, selecting a future where they can all thrive.

As the market evolves, huge opportunities are opening for our services. The infrastructure market is growing as clients require standardisation and automation on their journey to the cloud. Our strategy is asset light, and our scalability and potential can be demonstrated in our portfolio of offers and suite of global assets.

• Cloud and edge services deliver a transformative cloud first way of working supported by our cutting-edge Capgemini assets - our Cloud Migration Factory and Cloud Platform.

• End user services around Digital Workplace, Intelligent Service Desk.

• Our global cyber security practice with our global network of security operations centres ensures transformation proceeds safely, securely, and in compliance.

• Hybrid and heritage operations - bridging the gap and transforming heritage systems to become the bedrock of digital services.

• Digital SIAM connects, automates and consolidates services to drive business value

We collaborate with many strategic partners, including Microsoft, Amazon Web Services, VMware, Dockers, Service Now, and IBM for cyber security to build the best solutions for our clients whatever the infrastructure offering, and we use their services to work with clients across a range of sectors.

We're excited about the future of Cloud Infrastructure Services as we aim to organically build and grow our expertise, particularly in the cloud and cyber division.

Cloud Infrastructure Services is at the heart of Capgemini's IT transformation offering, we are the future of Capgemini. Are you ready to join our team?

The focus of your role within Capgemini, what you do:

As the single point of contact for the Market Unit (MU) Head, this role is focused on growing revenue and profitability while building trusted client relationships for Capgemini's Financial Services sector. You are accountable for sales and delivery of contracts, strengthening, growing and advancing relationships and business within a portfolio of accounts in this sector. You will infuse vision and strategic direction while managing assigned Go-To-Market (GTM) resources, elevating thought leadership within the sector and demonstrating significant achievement in the company's strategic goals.

You are expected to have proven ability to manage upwards of 150 ME business with growth up to 200 ME. You are also expected to engage directly with our sector clients at a senior level, across North America geographies. You help our Senior Strategic Sales Leads sell the value and benefits of our offerings to existing and prospective clients.

Quantifiable Measures for success include:

• Bookings

• Revenue

• Contribution Margin

• Pipeline growth

• DOR

• Client Satisfaction and retention

Developing and implementing the strategic plan and building "C" level relationships, you are responsible for profitable revenue growth and client satisfaction for the sector; you do this in cooperation with cross-discipline, onshore and offshore colleagues. You build key customer relationships, identify business opportunities, develop winning proposals with the CIS organization, negotiate and close deals and maintain extensive knowledge of current market conditions for the sector. You ensure end-to-end delivery and solutions optimize the client's chance of success.

You work with regional leadership, sales and delivery teams in cooperation with executives from other market units to increase sales opportunities in both new and existing clients.

You operate in difficult, complex or political environments taking full responsibility for outcomes. You represent and promote the Group internally and externally, including at board level. You develop strategic partnerships and strong relationships with internal and external clients and maximize benefit for all the parties. You generate creative and innovative perspectives using visionary application of technology and constantly look for improvement. You lead and build effective teams to meet business objectives and changing market requirements. You will also be visible in the market to the sector interacting with clients daily while demonstrating leadership and serving as a role model to the account teams.

More specifically your responsibilities include:

• Active member of the Country Executive Committee.

• Executive level of accountability for growth, delivery performance and financial metrics.

• Develop and implement strategic account plans for the sector aligned to corporate goals.

• Rigorous focus on pipeline evolution and management.

• Tracking and management of Risks & Opportunities.

• Report and analyze metrics to manage economics through M-Reviews, profit and loss statements, sales reports and forecast.

• Work with business development on innovative ideas to propose to clients aligned to both current and future business needs and industry evolution.

• End-to-end delivery of services aligned with contractual requirements.

• Develop trusted relationships with decision makers within the client organization.

• Participate in designing and pricing the solutions specific to customers.

• Oversee the delivery of services from multiple units.

• Communication and positioning of Capgemini within accounts.

• Collaborate with leadership teams of Capgemini's Market Units to develop or expand the Cloud Infra footprint in new and existing clients.

• Address complex client issues involving interactions up to and including "C" level executives.

• Build a strong, high potential, diverse leadership team with a shared vision for delivery excellence, client satisfaction and profitable revenue growth

What you bring:

You are flexible and dynamic and have the energy, commitment and resilience to achieve your targets in challenging and evolving business environments. Highly credible, you can influence both internally and externally and have a proven track record of growth and service excellence through direct client relationships.

You work with no supervision, in complex environments. You manage last minute changes calmly and professionally and can work with ambiguity. Through generation of creative and innovative perspectives, you develop alternative solutions. Taking control of difficult situations, you gain client, market unit and team respect. You take calculated risks but exercise caution and take full responsibility for outcomes. You establish consensus and attain agreement while demonstrating flexibility and political agility.

You demonstrate the following competencies:

• Solid reputation in the IT industry as a respected executive in the sector.

• Growth orientation.

• Track record of successfully working in a matrixed and global multi line of business company with a global operating model where sales and delivery are functionally separated.

• Bright and energetic leader internally with exceptional client gravitas and a hunger for winning.

• Passionate and strategic thinker leading from the front in managing a business consisting of multiple large, complex customers with an annual contract value of over XXXm euros.

• Very strong commercially, with a successful track record of profitability and growth. Disciplined financial execution with reliable forecasting and risk/opportunity management.

• Ability to understand and manage complex contracts and compliance.

• People leadership managing of a large team of employees across a matrixed organization.

• Proven ability to set and execute strategy; defining and iterating sector value propositions.

• Sector knowledge, market expertise and relationships including clear understanding of regulations and requirements for winning business.

• Good knowledge of Infrastructure scope and delivery operations of annuity and managed services business extending beyond a year.

• Very familiar with the cloud and cyber security business.

• Successful collaboration with delivery, sales, finance, delivery, HR, legal, solutions, consulting and business support teams.

• Cybersecurity, Cloud and Cloud Infrastructure expertise, including a mix of sales, delivery and leadership heritage is vital. We are looking for a hybrid leader, who can dynamically grow an exciting sector; a natural networker who is adept at successfully building key C-level relationships.

• Excellent collaboration and networking skills utilized to grow and maintain strong links with various internal stakeholders across multiple international geographies, clients and partners.

• Track record of managing a growing Cloud, Infrastructure Business

• Deep relationships with Industry CTO's, CIO's.

What we offer:

Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.

We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.

Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work

• Healthcare including dental, vision, mental health, and well-being programs

• Financial well-being programs such as 401(k) and Employee Share Ownership Plan

• Paid time off and paid holidays

• Paid parental leave

• Family building benefits like adoption assistance, surrogacy, and cryopreservation

• Social well-being benefits like subsidized back-up child/elder care and tutoring

• Mentoring, coaching and learning programs

• Employee Resource Groups

• Disaster Relief

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.