Alamance County (Nc) Alamance County , NC 27710
Posted 1 week ago
Job Purpose
Alamance County Public Libraries (ACPL) is seeking a Circulation Assistant
Within this position the Circulation Assistant will be expected to provide excellent customer service, interacting directly with library patrons at the Check-Out Desk. Performs a variety of clerical tasks dealing primarily with the circulation of materials. Must be able to perform physically demanding duties related to checking in, checking out and shelving materials in a busy environment.
This is a part-time - non-benefited role, 15 hour per week position including at least two evenings per week and every other weekend.
Best candidates will possess a strong commitment to provide excellent customer service including the ability to provide customer-focused service for a positive library experience and to relate tactfully and courteously with a wide range of diverse patrons and community members. Having a willingness to learn library trends, local community happenings, literature and popular reading trends in necessary.
Responsibilities
Promote ACPL's values and mission.
Follow and enforce established library policies and procedures.
Work all public service desks at Mebane Public Library and other branches as needed.
Assist with the maintenance of library collections.
Assist patrons through reference interactions, reader advisory inquires and in the use of technology and online resources.
Increase skills and knowledge through professional reading, workshops and webinars.
ADDITIONAL EXAMPLES OF WORK PERFORMED
Make new library cards for patrons.
Help patrons locate items (in our library or at a branch)
Check materials in and out on patron accounts, empty book returns.
Organize returned items in alphabetical or numerical order in preparation to be re-shelved.
Shelve library materials.
Receive payments for fines and fees.
Assist patrons with the Self-Check-out.
Answer phones and route calls to appropriate staff.
Call and write up holds, pull messages.
Take responsibility for the appearance of the library, including the condition of shelves and displays.
Other duties as assigned.
Qualifications
Skills & Abilities
Education & Experience: High school diploma or equivalent is required. Flexibility in scheduling, including nights and weekends, is required. Ability to speak Spanish is desired. Previous library experience is preferred.
Computer Skills: Prior experience with Microsoft Windows and Office applications, basic internet searching and social media. Ability to learn library technology.
Health Insurance
Alamance County Government currently offers three plans of medical/pharmacy benefit options including a COPAY Plan 70, COPAY Plan 80 and a QHDHP with HSA.
Dental & Vision Insurance
Retirement Benefits
Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.
Wellness Benefits & Programming:
Employee Assistance Counseling Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.
Help is available 24/7/365 by telephone.
Alamance County Employee Health Center operated by Everside Health: Available to employees and their covered dependents ages 2 and older. Retired employees under age 65 are also eligible to use the clinic. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.
Services Available:
Treatment of injuries or illnesses such as Flu, Sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.
Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM - 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
Agency Alamance County Government
Address 124 West Elm Street
Graham, North Carolina, 27253
Phone 336-570-4039
Website http://www.alamance-nc.com
Alamance County (Nc)