Ci/Cd Automation Engineer

BAE Systems International Paris , TX 75460

Posted 2 months ago

The Applied Intelligence division of BAE Systems delivers solutions which protect and enhance the connected world. Everything we do creates a safer future.

We want to solve problems for our customers and by bringing together great minds, we can work together to make the world a safer place.

The Technical Operations team work alongside/for projects to provide expert level support across the broad spectrum of 'DevOps'. Activities can vary from creating a new development network, to architecting and implementing a new build, test and release pipeline. Automation is at the heart of everything we do, whenever there is a task that needs to be performed more than once, it gets automated as a priority.

The core technology stack that the team works with is: RHEL based linux, Docker, Jenkins, Git, Atlassian Suite, Nexus, Yum, Python, Bash, Virtual and Physical systems.

The aim of the team is to provide a centralised point within the business for all DevOps skills and allow projects to benefit from a knowledge pool instead of silos of information distributed across the business. The team particularly focuses on the 'build' end of the pipeline by providing Continuous Integration expertise, guidance and implementation to allow projects to be delivered smoothly and to a high standard.

Typical day-to-day activities include:

  • Secondment to projects for DevOps assistance including:

  • Interactions can vary between a few meetings to assignment for several months

  • Designing & implementing build pipelines

  • Configuration of Continuous Integration systems (Jenkins)

  • Developing deployment strategies for projects/products

  • Support/Maintenance of build & development networks

  • Working on centralised tools that can be used across the business

  • Evaluation of new platforms & technologies Cloud platforms, Orchestration (Kubernetes), Monitoring


Soft Skills

  • Good problem solving aptitude

  • Ability to consider the 'wider' picture

  • Requirements gathering/refining skills

  • Calm under pressure (support issues/outages)

Technical Skills

  • Puppet/Ansible deployment automation

  • Jenkins

  • Jenkinsfiles

  • Administration

  • Docker

  • Containers

  • Registry

  • Dockerfiles

  • Git CLI & GUI

  • Linux admin

  • Scripting Bash, Python, Groovy

Security Clearance is not required for this vacancy, it's desirable, however not essential. To become Security Cleared, you will need to be eligible for this and willing to go through the process. For more guidance on National Security Vetting please click here.

About BAE Systems Applied Intelligence:

We help nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We do this using our unique set of solutions, systems, experience and processes.

Our success is down to our people. The changing nature of our business means that we're constantly looking for the brightest talent to help us fulfil our ambitions. As an experienced professional, we'll entrust you with responsibility; this means that you'll have client contact, variety and support from day one.

We'll encourage and support you to develop your skills and reward you as you grow. Whatever your area of expertise, you'll be much more than just a job title; you'll be an integral part of the business where your individual contribution makes a difference every day. Great minds deserve great rewards, so we also offer a very competitive salary and benefits package.

Diversity and inclusion are integral to the success of BAE Systems Applied Intelligence. Staying competitive in today's global marketplace requires an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds the best and brightest minds can work together to achieve excellence and realise individual and organisational potential. We also welcome discussions about flexible working.

Division Overview:
UK Services

UK Services delivers IT Services and Consultancy to Applied Intelligence clients based primarily in the UK. We divide our clients into 3 market segments; National Security, Government and Enterprise Services. We differentiate ourselves through recognised expertise in Data, Security, Digital Media and Business Solutions.

Help us secure a connected world by being an unseen hero. Apply now and be inspired.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Application Operations Engineer Knowledge Operations Engineer

General Electric

Posted 2 days ago

VIEW JOBS 5/22/2019 12:00:00 AM 2019-08-20T00:00 Role Summary:Knowledge Operations Engineer is responsible for Knowledge Base used by support teams and user self-Help with latest, accurate information to ensure first class support services to customers. They will be responsible for creation and maintenance of knowledge base, working with support teams, vendors and product leads. They will also look at improvement opportunities and new ideas to improve knowledge base content and design, to ensure on par user experience with industry trends and practices. Essential Responsibilities:L'Ingénieur(e) Exploitation des connaissances est responsable de la base de connaissances dont les informations précises et à jour sont utilisées par les équipes d'assistance et les services d'auto-assistance afin d'assurer un support de première catégorie aux clients. Il/Elle sera responsable de la création et de la maintenance de la base de connaissances, et travaillera en collaboration avec les équipes d'assistance, les fournisseurs et les responsables produits. Il/Elle examinera également les possibilités d'amélioration et les nouvelles idées visant à améliorer le contenu et la conception de la base de connaissances, afin d'assurer une expérience utilisateur comparable aux tendances et pratiques du secteur. Knowledge * Gather, review and identify relevant information needed for knowledge * Create, publish, own and maintain technical support & customer facing documentation in cooperation with all levels of service for products * Create, publish, own and maintain the Knowledge Base used by GDPS support teams and users as per specifically assigned product needs. * Globally monitor gaps and retirement of knowledge that may impact service and create new relevant knowledge. Collaboration * Collaborate and provide technical insight to Ready to Support Team and timely responses to verbal feedback left in flagged Knowledge while sharing best practices. * Collaborate with the Ready to Support Team to create and maintain the customer facing self-help documentation to reduce the number of customer support questions. * Collaborate with related product owners to maintain related product knowledge, support tool knowledge updates and procedures. * Collaborate with the product lead to identify knowledge gaps and monitor retirement of knowledge that may impact service. Training and Onboarding * Help create & maintain onboarding curriculums & materials dedicated to assigned product support for front-end resolvers and secondary support. * Maintain & deliver ongoing training opportunities for the Service desk and L2 support teams. Communication * Communicate knowledge related publications to core and cooperating teams. * Communicate service changes, product updates and new implementations to core and cooperating teams. * Recueillir, examiner et identifier les informations pertinentes nécessaires aux connaissances * Créer, publier, gérer et tenir à jour la documentation en matière d'assistance technique et de contact client en collaboration avec tous les niveaux de service concernant les produits * Créer, publier, gérer et tenir à jour la base de connaissances utilisée par les équipes d'assistance GDPS et les utilisateurs en fonction des besoins spécifiques des produits assignés * Surveiller, à l'échelle mondiale, les lacunes et le recul des connaissances susceptibles d'avoir une incidence sur les services et développer de nouvelles connaissances pertinentes * Collaborer et fournir une expertise technique à l'équipe d'assistance " Ready to Support " et des réponses opportunes aux commentaires verbaux laissés dans les connaissances signalées tout en partageant les bonnes pratiques * Collaborer avec l'équipe d'assistance " Ready to Support " pour créer et tenir à jour la documentation d'auto-assistance en matière de contact client, afin de réduire le nombre de questions posées au support client Qualifications/Requirements: * Collaborer avec les responsables produits concernés pour gérer les connaissances relatives aux produits connexes, ainsi que les procédures et les mises à jour des connaissances sur les outils d'assistance * Collaborer avec le responsable produit pour identifier les lacunes en termes de connaissances et surveiller le recul des connaissances susceptibles d'avoir une influence sur les services * Participer à la création et à la gestion des supports et des programmes d'intégration dédiés à l'assistance pour les produits assignés, à l'intention des techniciens front-end et des équipes d'assistance secondaires * Offrir des opportunités de formation continue aux équipes Service Desk et de niveau 2 * Communiquer les publications associées aux connaissances auprès de l'équipe centrale et des équipes collaborant avec elle * Communiquer les modifications apportées aux services, les mises à jour des produits et les nouvelles implémentations auprès de l'équipe centrale et des équipes collaborant avec elle Requirements: * Proven experience in knowledge management * Bachelor's Degree in Computer Science, Information Systems or HS Diploma/GED * Strong experience in a Knowledge Centered Support analyst or similar experience as an analyst for customer facing teams (technical writer, internal communications, or content management) * Excellent analytical and problem-solving skills * Ability to work both autonomously and in collaboration with product owners, operations, and end users. * Ability to clearly communicate data through both verbal and written communications such as presentations, dashboards, and email updates * Excellent organizational, interpersonal and written communication skills are a must * Ability to successfully interact with all levels of the organization. * Excellent English skills (written & spoken), with ability to understand & produce written technical documentation * Strong desire to Learn and improve * Expérience reconnue dans la gestion des connaissances * BAC+3 en informatique, en systèmes d'information ou baccalauréat/diplôme d'études secondaires * Solide expérience en tant qu'analyste en matière d'assistance axée sur les connaissances ou expérience similaire en tant qu'analyste pour des équipes en relation directe avec les clients (rédacteur technique, communications internes, ou gestion des contenus) * Excellentes compétences en matière d'analyse et de résolution de problèmes * Capacité à travailler à la fois en autonomie et en collaboration avec les responsables produits, les équipes Opérations et les utilisateurs finaux * Capacité à communiquer efficacement les données, tant à l'oral qu'à l'écrit, via des présentations, des tableaux de bord et des mises à jour par e-mail * Doit impérativement disposer d'excellentes compétences relationnelles et d'organisation, ainsi que de communication écrite * Aptitude à interagir avec efficacité à tous les niveaux de l'organisation * Excellentes compétences en anglais (à l'écrit et à l'oral), et capacité à comprendre et produire une documentation technique écrite * Fort désir d'apprendre et de s'améliorer Desired Characteristics:• Experience working in a Global atmosphere. * Knowledge and experience with Service Now * Demonstrated ability to drive results in a dynamic, and fast pace environment * Proactivity and multitasking * ITIL / KCS / Agile or other Project Management certification a plus * Expérience professionnelle dans un environnement international * Connaissance et expérience de Service Now * Aptitude avérée à obtenir des résultats dans un environnement dynamique et en constante évolution * Proactivité et polyvalence * Certification de Gestion de Projet ITIL/KCS/Agile ou autre appréciée About Us:GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE's mission and deliver for our customers. Locations:France, Hungary;Budapest, Paris; General Electric Paris TX

Ci/Cd Automation Engineer

BAE Systems International