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Child Support Services- Subject Matter Expert

Expired Job

Softek Enterprises Linthicum Heights , MD 21090

Posted 2 months ago


The Child Support Subject Matter Expert position will be responsible for the following activities:

  • Should be able to coordinate with Liaisons, State SMEs and cross-functional teams to confirm functionality meets end user, state specific and OCSE requirements.
  • Should be able to document the process and data flows for Case initiation, Inter-governmental, Establishment, Enforcement, Financial, Locate, Case Management and Child Support Service modules.
  • Should be able to interpret requirement specifications, Federal-OCSE and State laws and regulations
  • Should be able to review user stories to update the business and technical design documentations including functional scope changes.
  • Should be able to develop test cases for sprint and stakeholder testing and perform user acceptance testing.
  • Should have the ability to understand data models and develop SQL to query data.
  • Should be able to define configuration specifications by applying business requirements
  • Should be able to document Child support business and eligibility rules in accordance with state and ACF- OCSE federal regulations.
  • Should be able to document Interface guidance and specifications document for Child Support Program
  • Should be able to create reports and presentations outlining progress
  • Should have the ability to read and write pseudocode using Java programming language and framework.
  • Should be able to communicate effectively with technical, non-technical team and stakeholders.


  • Bachelor’s degree from an accredited college or university in Technical or Business discipline or social services, human services, public administration.
  • Master’s degree from an accredited college or university in Technical or Business discipline or social services, human services, public administration is preferred


  • 5 years of experience in design, development and implementation of an case management system to support the child support program, including case, locate, establishment, enforcement, legal, and financial functions
  • 5 years of experience as subject matter expert in State and Federal Child Support regulations and policies.
  • 5 years of experience working on child support related software projects in researching and developing process flows, data flows and interface flows.
  • 5 years of experience as SME in the following processes: Case initiation, Central Registry, Establishment of Paternity and Support, Payment Processing, Financial-Collection, Disbursement and Distribution, Case Management, Locate, Legal and Enforcement
  • Experience with Child Support federal certification requirements.
  • Proficiency with Microsoft Windows, Word, Excel, Access, PowerPoint and Visio
  • Knowledge of Java and J2EE (including Spring and Hibernate) and Web Services development approach.
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Child Support Services- Subject Matter Expert

Expired Job

Softek Enterprises