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Child Support Services Administrator

Expired Job

Adams County Sheriff's Office Westminster , CO 80035

Posted 2 months ago

What Success Looks Like In This Job

Join our highly qualified, dedicated Child Support Services team and manage a section of staff in our child support enforcement unit. The successful candidate wil be responsible for the administration of the Child Support Enforcement (CSE) program and its functional areas of Accounting, Intake, Establishment, Enforcement, Foster Care, and Interstate; responsible for the accomplishment of goals and objectives of the CSE program and the development and compliance monitoring of contracts for the County Attorney, Genetic Parentage testing and service of process; and provide highly responsible and complex administrative support to the Human Services Director.

Examples of Duties for Success

  • Performs strategic planning with unit supervisors to formulate measurable program goals and outcome measures for subordinate levels in all program areas.

  • Responsible for the development of the annual section plan and business plan.

  • Develops cooperative reimbursement agreements and performance criteria for attorney services, genetic parentage testing, and service of process vendors.

  • Serves on the state CSE task force, responsible for strategic planning with the state division of CSE and the county CSE offices.

  • Arranges work operations and organizes the workflow of the section. Directs program operations and implements changes in structure, methods, and procedures as needed to accommodate changes in state and federal mandates, rules, and statutes.

  • Establishes and directs the budget of the CSE section. Presents budget requests to the Division Director and Department Director. Establishes and monitors expenditures of the program, as well as the attorney contract, genetic testing contract, and service of process vendors. Establishes section procedures to ensure the conformity of any expenditure with federal, state, and departmental guidelines.

  • Directs the operation of the entire CSE section. Communicates program goals and objectives. Develops policies and procedures for the section. Approves guidelines and procedures developed by subordinate supervisors and assures the integration of such within the section, division, and department.

  • Instructs unit supervisors and section staff on county, state and federal rules and regulations, policies, procedures and program objectives, both orally and in writing. Provides instruction to contract partners to ensure compliance with all purchase of service contracts. Advises Division Director and Department Director on section goals and obligations. Serves on county and state boards as well as other external committees. Articulates section policy through press releases and speaking engagements.

  • Establishes the goals for CSE. Develops, approves, and evaluates performance standards. Ensures that timeliness and accuracy of work performance meets state and federal mandates.

  • Conducts ongoing reviews of cost effectiveness of program areas to ensure required program compliance and budget allocations. Provides ongoing contract compliance review to ensure performance standards are being met and vendors are in compliance with expenditures and service delivery criteria.

  • Promotes and plans staff development and training for the section. Assists in developing and presenting supervisory and staff training.

  • Performs related duties and responsibilities as required.

Supervisory Responsibilities:

  • Exercises direct supervision over staff.

To be successful, our ideal candidate should have the following knowledge, skills and abilities:

  • Knowledge in the delivery of child support program functions, including rules, regulations, and laws.

  • Knowledge of the principles and theory of supervision and management, principles of human behavior, and principles of modern casework and case management.

  • Knowledge of management information systems and basic statistics.

  • Skill in interpreting laws, rules, and regulations. Ability to interpret complex rules and apply them to different situations.

  • Knowledge in writing performance-based contracts. Skills in contract compliance monitoring.

  • Ability to communicate clearly and concisely, both orally and in writing.

  • Ability to establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Qualifications for Success

  • Experience: Six (6) years of related experience.

  • Education and Training: Bachelor's degree from an accredited college or university.

  • Background Check: Must pass a criminal background check.

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Child Support Services Administrator

Expired Job

Adams County Sheriff's Office