Requisition No: 453699
Agency: Children and Families
Working Title: CHILD PROTECTIVE FIELD SUPPORT ANALYST - DUVAL - INTERNAL - 60058384
Position Number: 60058384
Salary: $44, 200.00
Posting Closing Date: 09/02/2021
CHILD PROTECTIVE FIELD SUPPORT ANALYST
THIS IS AN INTERNAL REQUISITION THAT WILL SERVE TO FILL A CHILD PROTECTIVE FIELD SUPPORT ANALYST POSITION IN DUVAL COUNTY
Interested parties need to complete the application using the on-line People First system. Experience, education and/or training used to meet the minimum qualifications, and in response to the pre-qualifying questions, must be verifiable through information contained in your application. In addition, all gaps in employment must be accounted for and explained.
Incomplete applications will not be considered. It is unacceptable to use the statement "See resume" in place of putting work history on the application.
This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position, also known as the "brain", will work in cooperation with CPI Supervisors and management in promoting the development of knowledge, skills, and their application for CPIs.
The primary focus of the "brain" will be to review investigations received through the Florida Abuse Hotline in order to ensure that c$44200.00ritical information is provided to the Child Protective Investigator (CPI) and Child Protective Investigator Supervisor (CPIS) during the course of the investigation and to assist in identifying and facilitating the collection of any information that is needed to ensure critical information is assessed. The purpose of the Pre-Commencement consultation is to facilitate critical thinking with the CPI and CPI Supervisor regarding information collection, assessment of parental protective capacities, safety planning, and safety determination. In the event that additional information is identified during the Pre-Commencement and/or follow up consultations, the "brain" will request and review any records pertinent to the assessment of the family. The "brain" will also be responsible for coordinating appointment that impact the assessment of the family such as Child Protection Team and/or referrals to service provider. During the investigative process, the "brain" will meet with the CPI, the CPI Supervisor, and as needed or required by policy, code or statute, the Operations Program Administrator to elevate concerns based on record reviews or additional information received.
The "brain" will be co-located with Investigative staff to support a minimum of two (2) CPI Investigative units, and will report directly to the circuit Program Administrator to ensure trends and observations of investigative practice and case reviews are incorporated into ongoing Training and Quality Assurance activities.
Observe and document investigator casework activities in providing protective investigations, assessment of service needs and referrals to service providers.
Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness and proper documentation.
Provides real-time support/guidance by reviewing documents and assessments for the file (random and scheduled) during investigative activities conducted by CPIs to provide a comprehensive understanding to what the information, documents, assessments mean. Assists CPIs in determining and facilitating appropriate service referrals and supports during the investigative process
Assist in providing guidance to investigators by coaching, motivating, modeling and providing other mentoring initiatives.
Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.
Collaborates with CPI staff related to the evaluation and analyzation of information in order to support decision making.
Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns.
Serves as a subject matter expert in child protective investigations.
Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Child Protection Teams, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources
Ensures effective communication with clients who speak alternative languages, deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.
Upon request manage or assist in special projects, for either ongoing or one-time assignments.
Minimum of 2 years of experience as a child protective investigator
Must be trained and practicing Florida's Safety Practice method
Must possess current/active Child Welfare Certification
Must possess a valid driver's license
Must possess operational private vehicle for use in the performance of daily work activities
Must possess a bachelor's degree or higher from an accredited college or university
KNOWLEDGE / SKILLS / ABILITIES
Excellent critical thinking skills
Highly competent with data collection and analytics
Knowledge of theories and practice in Child Protection
Knowledge of professional ethics relating to child protection and counseling
Knowledge of family-centered interviewing and counseling techniques.
Knowledge of investigative techniques
Knowledge of interviewing and observation techniques
Skill in considering child development in guiding placement of children
Ability to recognize indicators of abuse and neglect
Ability to conduct risk and safety investigations
Ability to plan, organize and coordinate work assignments
Ability to understand and apply relevant laws, rules, regulations, policies and procedures
Ability to actively listen to others
Ability to communicate effectively
Ability to maintain well-executed case files
Ability to establish and maintain effective working relationships with others
Ability to utilize computer systems
Ability to write accurate investigative reports
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Nearest Major Market: Jacksonville
State Of Florida