Child Protection Specialist Supervisor (22312)

State Of Montana Kalispell , MT 59901

Posted 11 months ago

To be considered for any DPHHS Agency position, applicants must complete and submit their application online, as well as upload any required application materials. Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position.

Materials Required of Applicants:

(To be considered in this pool, please submit the following)

  • Cover letter

  • Resume

  • Professional References:

  • Please provide 3 professional references, work relation, and contact number

  • Supplemental question(s):

  • How has your education and/or experience prepared you to be successful at this job?

(Please type responses in a Word document and attach to application. HELPFUL HINT: When attaching a document you much check the "relevant document" box to ensure your attachments are uploading correctly to the specific application. Please do not attach more than requested. If you have more than 25 attachments in the system you will need to email these to: Failure to attach the required material will conclude in an incomplete application. You must also keep those relevant boxes checked once you submit your application; if you uncheck the box with an active application it will delete the attachment.)

Job Overview:
This position is responsible for supervising the staff that provides family-centered services within a trauma-informed system to assure safety, permanency, and well-being for children who are at risk of or have been subjected to child maltreatment. Responsibilities include: 1) Establishing and assigning the workload of employees ; 2) Interpreting and clarifying statutes, policies, rules, and regulations; 3) Clinical case consultation to assure that safety, permanency and child well being goals are appropriate and in compliance with federal and state laws and policy; 4) Provides direct services to clients when staff is not available; 5) Mediates, intervenes, and resolves conflicts between families and/or providers and the Child Protection Specialist.

Essential Functions (Major Duties or Responsibilities):

Management Functions

  • Supervises and trains staff that provide family-centered services to assure safety, permanency, and well-being for families and children who are at risk of or have been subjected to child maltreatment.

  • Hires, guides, perform performance appraisals, and disciplines Child Protection Specialist staff.

  • Interprets and clarifies policies, rules, regulations and objectives from a variety of State and Federal laws and regulations related to child maltreatment.

  • Establishes and assigns the workload of employees by reviewing caseload, ensuring equity of caseload, providing guidance in time management, coaching, and organizational skills.

  • May act as regional administrator upon request.

Supervision of Child Protection Specialist staff

  • Provides regularly scheduled clinical consultation on Child Protection Specialist's cases to assure that safety, permanency and child well being goals are appropriate and in compliance with federal and state laws and that services are being delivered in a manner consistent with family-centered practice.

  • Regularly meets with staff to discuss decisions being made are align with best practices, statute, policy, and agency's vision, mission, and goals.

  • Provides direct services to clients when staff is not available.

  • Mediates, intervenes, and resolves conflicts between Child Protection Specialists and families or providers.

  • Provides guidance and support to staff in completion of duties to ensure safety of maltreated children, this includes items such as: guiding staff through court procedures, accompanying staff on visits with children and families, and acting in their behalf due to absence.

  • Provides assistance to the Child Protection Specialist when a team method is necessary to achieve positive outcomes for families and children by attending Family-Group Decision-Making meetings, Permanency Team Staffing's, Multi-Disciplinary Teams, or others.

Physical and Environmental Demands: The work of a Child Protection Specialist Supervisor is extremely challenging and requires the ability to model and teach employees how to successfully engage and work with parents and families who may be angry and/or violent. The position also demands the ability to guide critical decision-making processes in cases to lead to positive safety, permanency, and well-being outcomes for children and families. Field work is required on a frequent basis as needed to assist employees.

Required for the first day of work:

  • Knowledge of child development.

  • Knowledge of the laws, rules and regulations relating to protective services (child safety, permanency, and well-being).

  • Ability to engage children and families to gather sufficient information to make accurate and precise decisions.

  • Ability to identify problems, researching to develop and implement solutions.

  • Knowledge of personnel management and supervision.

  • Ability to communicate information both orally and in writing so others will understand.

  • Ability to develop constructive and cooperative working relationships with others, even those who do not share the same point of view and may be violent or angry, and maintain them over time.

  • Ability to operate a personal computer and general office equipment as necessary to complete the essential functions, including using spreadsheet, word processing, database, email, internet and other computer programs.


  • Knowledge of child maltreatment prevention and treatment and family centered social work practice.

  • Knowledge of the methods and procedures for Child Protection Specialists.

  • Knowledge of the laws and rules pertaining to child protection services such as child safety, permanency and well-being; Indian Child Welfare Act.

Required Minimum Education and Experience

  • Bachelor's degree in social work, human services or psychology, or directly-related degree.

  • Four years of child protection work experience or other directly-related work experience working with children and families in difficult and sometimes volatile situations.

  • Supervisory work experience preferred.

  • Other combinations of directly related education and experience may be considered on a case-by-case basis; however, a bachelor's degree is required.

  • Experience working with tribal government entities and/or other organizations of native peoples is highly preferred.

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Child Protection Specialist Supervisor (22312)

State Of Montana