Child Protect Family Advocate

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Work Shift

Day

Work Day(s)

Shift Start Time

Shift End Time

Worker Sub-Type

Regular

Children's is one of the nation's leading children's hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We're committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children's.

Job Description

Provides support, advocacy, and case management to child abuse victims and their families through the provision, coordination, and collaboration of internal and external services and resources.

Experience

• 2 years of experience with children and/or parents

• Experience in case-tracking software programs and database management

Preferred Qualifications

• Experience in human services case management

Education

• Bachelor's degree in Social Work, Education, or related human services degree

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Demonstrated professional knowledge of child abuse

• Demonstrated effectiveness working with families in crisis

• Strong time management and organization skills

• Strong oral and written skills

• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher within 30 days of date of employment

Job Responsibilities

• Works with child protection social worker and/or nurse practitioner to assess family needs and ensure appropriate linkage to community resources.

• Makes necessary referrals or works with referring agency to facilitate needed services.

• Engages in follow-up contact with families and other participating agencies, e.g., law enforcement and Division of Family and Children Services case managers.

• Documents case activity related to family contact and agency intervention in a complete and concise manner both in the patient file and state case tracking system.

• Facilitates non-offending parenting support group.

• Facilitates pre/post conference for all forensic interview/exam cases.

• Initiates phone interviews, case coordination, and schedules all forensic interview/exam and commercial sexual exploitation of children cases.

• Coordinates communication for all Division of Family and Children Services cases related to forensic interviews/exams.

• Manages follow-up screening/assistance with law enforcement for designated cases at 3-, 6-, and 9-month increments.

• Assists families in completing and submitting claims for victim services and benefits, e.g., reimbursement for medical and mental health services, lost income/wages.

• Maintains consistent contact with court system and/or statewide case tracking system to determine case outcomes.

• Actively participates in multidisciplinary case staffing with referral agencies, e.g., Fulton, DeKalb, and commercially sexually exploited children multidisciplinary team.

• Attends regular staff meetings, case review meetings, and other meetings as required to provide updates, discuss problematic cases, identify service gaps, and develop action plans.

Children's Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

35 Jesse Hill Jr Dr SE

Job Family

Family Support