Child Care Resource & Referral Coordinator / Coach - Sutter Creek, CA

The Resource Connection Of Amador & Calaveras Counties, Inc. Sutter Creek , CA 95685

Posted 3 months ago

Resource & Referral Supervisor

Expectations for all Employees

All employees are expected to support the Resource Connection mission, vision and values by exhibiting the following behaviors: commitment to the sustainability of the organization and to the mission and vision, teamwork, honesty, and ethical behavior in all dealings with co-workers, community members and program recipients.

Position Summary

Under the supervision of the Resource and Referral (R&R) Director, the R&R Supervisor is responsible for the coordination of Child Care Resource and Referral Program and staff to meet the goals and objectives set by the Director. The supervisor performs a variety of specialized tasks including client outreach and education.

Key Areas of Responsibilities and Duties

The duties of this position are those described below. This job description does not state or imply that the duties listed are the only duties and responsibilities assigned to this position. Employees holding this position will be required to perform any other job-related duties as requested by management.

Child Care and Family Resources (25%)

  • Provide child care information and referrals for families to licensed child care facilities over the phone and in person. Must be able to demonstrate a clear understanding of the varied child care options available to families in Amador and Calaveras Counties.

  • Provide information on child care subsidy options available to families. Identify families who are eligible for subsidized child care and enter on the Childcare Eligibility List (CEL).

  • Advocate for the needs of the families we serve, as well as serve as a liaison between families and community resources.

  • Oversees the dissemination of child care information to the public.

Development of Child Care Profession (40%)

  • Develop and submit annual Child Care Initiative Project Plan to Director for approval and implement and/or supervise the recruitment and training plan for county/counties assigned.

  • Provide outreach and technical assistance to child care providers including information about starting and maintaining a child care business, child development issues, parenting issues, regulations, licensing, zoning, and public policy that affects child care.

  • Provide outreach, orientation, and ongoing support and training for license exempt providers, ensuring TrustLine procedures are consistently implemented.

  • Develop and submit workshop and training proposals for child care professionals including family child care providers, center staff, and exempt provider to the Director for approval.

  • Conduct and/or supervise workshops and trainings in group and home visiting settings.

  • Conduct pre and post licensing visits to potential licensed child care providers.

  • Promote and provide oversight of special projects and incentive programs.

Collaboration, Education and Outreach (20%)

  • Collaborate with all Resource Connection programs, community groups, educational resources, business and government agencies to represent the Resource Connection Child Care Resource and Referral Program and promote the expansion of quality child care services.

  • Provide community education and outreach on a variety of topics such as child care issues, child development, and legislation.

  • Develop an annual outreach plan based on program priorities and document outcomes.

  • Work in conjunction with team members to ensure the maintenance of outreach materials

Supervision and Planning (15%)

  • Maintain R&R procedures consistent with funding requirements as well as federal, state, and local regulations.

  • Supervise and evaluate R&R staff, conduct performance evaluations, coach and facilitate professional development goals

  • Collect data, maintain records, and prepare timely reports for internal and external use.

  • Participate in an annual review of all R&R programs using appropriate assessment tools and work with Director to develop a plan to respond to any findings.



  • BA in Early Childhood Education (ECE), Child Development or related field with a minimum of 24 units in ECE and two years of experience working in child care and development OR AA Degree in ECE or related field with 3 years of experience working in child care and development

  • Two years of experience in a supervisory position

  • Demonstrated knowledge of child care resource and referral, child care licensing, and adult learning practices


  • Excellent verbal and written communication skills with the ability to make presentations to large and small groups

  • Ability to assess needs, learn quickly, demonstrate mature judgment, set goals and objectives, accept challenges, and work effectively in a team setting

  • Problem solve using critical thinking, gather and analyze data; make concise, accurate reports and recommendations; ability to carry ideas into action

  • Ability to work with a variety of people from different socio-economic backgrounds, demonstrate a positive attitude, and develop relationships with staff and child care professionals

Special Requirements

  • Knowledge of the needs and issues facing rural families and familiarity with community resources

  • Meet the public and represent the Resource Connection in a professional manner

  • Meet deadlines and work under tight time schedules with minimal supervision

  • Willingness to work a flexible schedule with irregular hours (evenings/weekends), attend night meetings, and travel as required by the organization

  • Valid California driver's license and proof of current automobile insurance coverage

  • Criminal record clearance

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform essential functions.

Required Physical Activities:

  • Hand and wrist coordination for data entry input, as well as the ability reach, grasp, finger objects

  • Good vision for close up computer work (with or without the aid of eye glasses or contact lenses

  • Ability to stand and/or sit for up to 3 to 4 hours at a time

  • Occasionally lift and carry objects up to 30 pounds

Work Environment

The work environment includes medium-sized, well-lit, well-ventilated business offices; standard height counter tops and desks; storage shelves from ground level to ten feet; varied office equipment (computer, telephone, facsimile, copier, etc.). The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

The Resource Connection is an Equal Opportunity Employer/ADA.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Certified Pharmacy Technician


Posted 2 months ago

VIEW JOBS 10/31/2018 12:00:00 AM 2019-01-29T00:00 * In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures. * Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers. * Models and delivers a distinctive and delightful customer experience. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). * Develops strong relationships with most valuable customers. Operations * Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. * Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. * Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. * Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. * Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products. * Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. * Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. * Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. * May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. * Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities. * Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician. * Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. Walgreens Sutter Creek CA

Child Care Resource & Referral Coordinator / Coach - Sutter Creek, CA

The Resource Connection Of Amador & Calaveras Counties, Inc.