Chief Technology Officer (Cto)

Title: Chief Technology Officer (CTO)

State Role Title: Info Technology Manager III

Hiring Range: Salary negotiable

Pay Band: 8

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: https://dss.virginia.gov/

Recruitment Type: General Public

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Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas, and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning, and cultivating environments of trust, respect, and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

The Virginia Department of Social Services has an exciting opportunity to join our executive team and lead and oversee change as the agency's Chief Technology Officer. The Chief Technology Officer CTO will report to the Chief Deputy Commissioner and will oversee and lead the strategic vision, planning, development, and execution of technology strategies for the Virginia Department of Social Services. The CTO develops and executes the agency's technology roadmap and ensures that the agency's technology vision, strategy, and resources are aligned with the agency's organizational goals. This key executive acts as principal advisor to agency leadership on enterprise-wide technology integration and modernization, identifies and prioritizes technology initiatives, assesses technology needs, risks, and opportunities, and recommends new technologies to enhance both customer-facing and internal platforms.

The CTO is responsible for strengthening partnerships between the agency's Technology Services Division (TSD), Local Departments of Social Services, external technology vendors and partners, and other stakeholders. The CTO engages and assesses the needs of and collaborates with stakeholders to ensure technology requirements are met. In addition, the CTO identifies and evaluates potential technology vendors and partners, monitors vendor performance, and ensures compliance. The CTO provides technical leadership to the technology team and oversees business system enablement, application support and vendor management, governance, and technology innovation. Additionally, TSD asset management, budget, and IT procurement, who report to the acting Chief Information Officer have a dotted line relationship to the CTO. The CTO will provide direct support to the Chief Deputy Commissioner, Executive Team, Technology Services Division Leadership, Local Departments of Social Services, and other stakeholders.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching

• Employee Benefits.

Minimum Qualifications

• Strong understanding of databases, software development, machine learning, cloud computing, and user experience design.

• Considerable knowledge of the latest industry trends in cloud computing and SaaS, and the ability to apply these strategically to drive business goals.

• Demonstrated ability to develop and align complex technology strategies with organizational goals and industry trends.

• Strong knowledge of technology trends and emerging technologies, industry best practices, and technology innovations.

• Excellent leadership, team building, and interpersonal skills, with the ability to collaborate effectively with senior-level leadership, cross-functional teams, and external stakeholders.

• Exceptional project management and organization skills.

• Excellent communication skills to articulate complex technical concepts to non-technical stakeholders.

• Demonstrated ability to establish and maintain effective working relationships with internal and external stakeholders, state, federal, and local agencies, public officials, professional/community groups, agency leadership, employees, and the general public.

• Extensive Information Technology (IT) experience to include experience in a senior-level IT leadership role developing and executing technology strategies in complex organizational environments.

• Significant experience in leading cloud-based system development projects, with a deep understanding of cloud services, platform management, and cloud security measures.

• Significant experience in developing, launching, and managing SaaS products, with a focus on optimizing product performance and user experience.

• Experience in managing large-scale technology initiatives, technology teams, and driving innovation.

Additional Considerations

• Commonwealth of Virginia IT leadership experience.

• Relevant certifications such as in cloud technologies, project management, and/or information security management.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia § 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.

Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

VDSS will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth's Teleworking policy on a case-by-case basis.

Contact Information

Name: VDSS - Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.