Position Summary Reporting to the Chief Executive Officer, the Chief Operating Officer (COO) will have overall strategic and operational responsibility for all MaineHealth#s Accountable Care Organization (ACO) programs in concert with the Chief Medical Officer to achieve the ACO#s vision. Areas of direct report to the COO may include contracting, network management, data management, operations and performance management, program development, and the Behavioral HealthCare Program.
The COO will provide leadership to the ACO strategic planning process and will implement new programmatic initiatives. The COO will be responsible for developing, implementing, and managing the annual budget. In addition, the COO will provide coordination for the senior management team; serve as liaison to ACO partners; and work with the ACO and Board of Directors to keep them abreast of programmatic strategies and challenges.
The COO is responsible for the direction and daily operation of all internal office affairs. Required Minimum Knowledge, Skills, and Abilities (KSAs) Bachelor#s degree. Master#s degree preferred.# Eight to ten years# experience serving in a leadership role in health care administration with deep knowledge of program budgeting and fiscal management.
Proven record of accomplishment successfully leading a direct service organization with a complex array of programs with the ability to leverage strengths across program areas. Excellence in organizational management with the ability to coach a senior-level staff to manage and develop high-performance teams and develop and implement program strategies. Working knowledge of healthcare systems and financing, managed care systems, process improvement, health policy, and public health principles.
Knowledge and demonstrated experience in clinical process improvement, including familiarity with process improvement literature, techniques, methods, and facilitation. Knowledge of computer software, including Microsoft Office. Additional Attributes Excellent project management skills.
Analytic and decisive decision maker with the ability to prioritize and communicate to staff key objectives and tactics necessary to achieve organizational goals. Experience leading organizational transformation projects and program development. Excellent writing and oral communication skills; experience writing reports, papers and proposals for a variety of audiences.
Ability to work both independently and to collaborate with teams of individuals in diverse settings. Ability to manage conflict, stress and multiple simultaneous work demands in an effective, professional manner. Ability and willingness to self-motivate, prioritize, and be willing to change processes to improve effectiveness efficiency. Willingness and ability to adapt to changing organizational priorities. #