Chief Operating Officer

Our client a rapidly expanding, award-winning family law firm that serves clients in family law, estate planning, probate, and guardianship across Harris and Montgomery Counties, Texas is seeking a seasoned Chief Operating Officer (COO) with a strong background in professional services to partner directly with the owner in managing the firm’s administrative and business operations. The ideal candidates will have prior or current experience as a VP of Operations, COO, or Professional Legal Administrator (PLA) will be given strong consideration.

This role involves overseeing the planning, organization, direction, and control of the firm’s daily operations and guiding the implementation of firm-wide systems. Thir role reports directly to the owner. The COO position covers a broad spectrum of responsibilities, including administration, personnel, finance, facilities, and business systems.

We are looking for a candidate with the experience and maturity to work collaboratively with the owner and senior staff on strategy, policy, problem-solving, and decision-making. Our COO will be an exceptional executor and a strategic partner to the owner and the C-Suite team. Qualified candidates will have experience managing an annual budget between $7-9M, leading a team of at least 30, and making independent hiring and termination decisions.

Responsibilities Execute the firm’s business plan and meet quarterly gross revenue and profitability metrics by effectively developing the six parts of the business Collaborate with the owner to design and implement business strategies, plans, and procedures Evaluate performance by analyzing and interpreting data and metrics Supervise the work of the non-lawyer support staff and vendors Lead recruitment, hiring, onboarding, performance feedback, evaluations, and general human resources operations, including payroll and benefits Ensure that the firm’s business policies and procedures are fully documented in writing, organized, deployed, and audited Oversee financial operations with mastery of financial reporting and accounting principles Employ best practices to properly resource and manage a fully remote staff Ensure the digital plant is fully functional, at all times, for the entire team Conduct ongoing risk assessments to ensure the firm properly mitigates exposure Manage project successfully by designing strategic tasks and leveraging process owners within set timelines Demonstrate effective leadership strategies that build a positive professional culture, promote retention of performing team members, and recruit ‘A’ candidates to open positions quickly Education and Experience Degree in management, business management, human resources, or related field Prior experience running a professional services firm or a division or department of a mid-sized/large professional services firm with an annual budget no lower than $8M (law firm experience not required but is a plus) SHRM or HRCI certifications are a plus Proven track record in managing a team of 30 plus and the autonomy to hire and fire individuals. Ability to design monitor and necessary checks and balances of a budget for the practice. Designing executing, monitoring and achieving business plans will utilizing the Leadership Managment Best Practices.

Leading people effectively, including recruiting the right people, developing them into great team members, and retaining them over time. This includes ensuring that all federal and state HR laws are followed, and risks are minimized. Compensation: Base plus annual profitability bonus.

MPG (Madison Professional Group) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.