Chief Operating Officer

Houston Independent School District Houston , TX 77020

Posted 3 weeks ago


  • Director, Family and Community Engagement-CM0705 SAP 30002975

POSITION TITLE: Director, Family and Community Engagement


DATE: 04/15/13


JOB CODE: CM0705 SAP 30002975



Job Family - Student Support Services


Leads the district's efforts in establishing, supporting, and sustaining strong family and community - school partnerships that promote student learning, achievement, and well-being.


List most important duties first

1.Oversees the development and implementation of a comprehensive plan for family and community engagement that supports the district's goal of increasing achievement for all students and preparing them for college and careers.

2.Leads and manages a team to build the capacity of central office and school-based leaders and staff to implement research-based family engagement strategies that support student learning.

3.Provides strategies and supports to establish, grow, and sustain family-friendly schools where staff, families, and community members work collaboratively to advocate for student success.

4.Builds coalitions with civic and community groups, government agencies, and local, state, and national organizations to support the district's family and community engagement efforts.

5.Develops and models research-based strategies to promote effective two-way communication with parents and to empower parents to become advocates for their children.

6.Performs other job-related duties as assigned.


Bachelor's Degree


5 to 7 years


PeopleSoft, HTML, Microsoft Office, Chancery

Marketing and Social Media preferred K-12 experience and/or community outreach and organizing experience preferred

Bilingual skills preferred


Senior Management. Manages a department or multiple major disciplines, often through subordinate management.

Regularly manages staff in the completion of large-scale projects or a very closely related set of projects/initiatives often spanning multiple disciplines. Receives strategies and broad departmental objectives from senior leadership; establishes operational objectives and work plans; delegates assignments to subordinate management and staff. Allocates resources according to priorities and serves as the primary decision maker regarding hiring, performance and budget recommendations.


Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent.

Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.


Participates in a group plan and/or budget development.


Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.


Decisions have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense. Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials or equipment. Effect usually confined to the organization itself and is short term.


Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.


Regularly assesses and diffuses complex, and escalated customer issues. Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and guidelines.


Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift less than 15 pounds.

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Chief Operating Officer

Houston Independent School District