Chief Of Staff To CEO

About ETS:

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL, TOEIC, GRE and Praxis tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

The Chief of Staff (CoS) serves as a strategic advisor and right-hand to the CEO driving key initiatives, optimizing operations, and ensuring alignment across teams. This role requires a highly organized, adaptable, and strategic thinker who can manage priorities, facilitate decision-making, and enhance organizational efficiency. Key priorities for the role include:

• Balancing the external and internal priorities of the CEO
• Facilitating the gathering of data to support fact-based decision making
• Strategic management of the CEO's schedule, ensuring alignment with key priorities

The Chief of Staff handles a wide range of matters of institutional importance and is expected to work closely with executive management to ensure accountability, execution, and delivery of critical organizational objectives. This individual acts as a thought partner and advisor to the CEO; oversees and drives cross-functional initiatives, ensuring alignment with company goals; supports long-term planning, goal setting, and execution of strategic priorities, and anticipates challenges and provide solutions to improve efficiency and effectiveness.

The Chief of Staff will also manage early relationships with external stakeholders after initial interactions with the CEO with the goal of creating new business opportunities for ETS. This position reports directly to the CEO and manages his executive admin staff.

The successful candidate should be located in the Washington DC to NYC corridor and be willing to travel to ETS offices as needed for key meetings and events

Responsibilities:

• Create consistent and systematic processes for meetings, actively support the CEO in meetings and guide participants to actionable items to ensure timely completion of projects, follow up, and execution to allow for the best use of time. Serves as steward of highly confidential information and acts as a trustworthy liaison between the CEO and internal and external stakeholders on assigned matters
• Oversee and monitor the successful execution of strategic initiatives. Utilize data and insights to develop recommendations that drive business results and expedite CEO decision making.
• Guide CEO Executive Assistants to ensure appropriate scheduling prioritization and efficient strategic meeting scheduling
• Coordinate with Business Development. To prioritize CEO time regarding external opportunities and assist as needed in internal coordination to support such activities.
• Partner directly with Internal Communications and Public and Government Relations teams to strategize effective internal and external executive communications and speaking engagements for CEO
• Oversees special projects for the CEO in support of organizational priorities that fall outside the scope of traditional departments and other duties as assigned.

Education, Certifications, or Special Licenses:

• Bachelor's degree in a related field is required or equivalent combination of training and work experience is required.
• An MBA, master's, or advanced degree preferred, not required

Relevant Years of Experience Required:

• 5+ years broad business and project management experience driving execution and adoption of strategic programs
• Previous experience working in a fast-paced and high-demand environment
• Proven creative thinker with strong business acuity and ability to champion innovative ideas that contribute to organizational success

Required Skills:

• Strategic Thinking- Ability to see the big picture while managing details.
• Execution Excellence- Strong organizational skills with a results-driven mindset.
• Adaptability- Comfortable navigating ambiguity and changing priorities.
• Confidentiality & Discretion- Trusted to handle sensitive information responsibly.
• Self-Driven- An agile self-starter and a fast learner with a bias for action and aptitude for getting things done. Has passion for building a world-class organization
• Communication Skills- Work with team members of all levels across the organization; strongly developed written and verbal interdepartmental communication skills and relationship building skills are crucial
• Time Management Skills- Must be able to prioritize among competing demands and establish processes that ensure timely and accurate completion of multiple projects
• Problem Solving Skills- Demonstrated ability to structure complex and ambiguous problems, and proactively develop effective solutions
• Analytical Skills- Must be data driven and utilize key metrics to provide insightful recommendations and improve results

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ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!

ETS is an employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and accessibility in education. We are dedicated to building teams that capitalize on the various backgrounds and experiences of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.