The Chief of Staff is responsible for helping to develop and advance the Provost's priorities through engagement with key leaders and constituencies; anticipation of key emerging opportunities and challenges; and recommendations regarding strategies and tactics to address them. The Chief of Staff furthers the Provost's major initiatives by identifying and gathering stakeholders necessary for thoughtful deliberation and effective execution. Finally, the Chief of Staff helps coordinate much of the work of the Provost through close collaboration with the Provost's Executive Assistant and Manager of Schedule and Travel and direct supervision of the Manager for Communications and Special Projects.
Provide advice and counsel to the Provost regarding the creation of overarching goals, launch of initiatives, and improvement of existing programs.
Represent the Provost's positions and priorities in meetings with internal and external constituencies.
Work closely with the Provost's Executive Assistant and Manager of Schedule and Travel to help ensure that the Provost's time and effort are allocated to those activities that carry the greatest benefit to the university.
Assess issues and problems to help determine which require the Provost's personal review and which merit delegation to others within the university more suited to address then.
Establish and nurture productive relationships with the Provost's direct reports, faculty leaders, and other significant stakeholders.
Track progress on the Provost's major initiatives to ensure that momentum is maintained and deadlines met.
At the direction of the Provost, manage select projects where the direct involvement of the Chief of Staff is important to achieving necessary outcomes.
Maintain broad awareness of trends and issues in higher education and the workplace with an eye to identifying areas where the university is well-positioned to respondboth with regard to academic programming and also involving thought leadership.
Support appropriate information flow to and from the Office of the Provost to campus colleagues and other constituents within and beyond the university.
Work with the Provost to craft and execute measures to enhance the office's on-campus visibility among students, faculty and staff.
With strategic support from the Office of Marketing Communications, establish goals, vehicles and metrics for communications from the Provost to the campus community and key regional stakeholders.
Guide and direct the Manager for Communications and Special Projects in the development of communication plans and themes and writing of specific talking points, speeches, reports, and other messages.
Perform other duties as assigned.
Department: Frequent Interaction with Executive Assistant to the Provost and Manager of Schedule and Travel, deans and other leaders with direct reports to the Provost.
University: Regular interaction with university leaders; as needed contact with faculty, staff, and trustees.
External: Regular contact with a variety of alumni, donors, friends and officials.
Students: Occasional contact with students.
Supervisor of the Manager of Communications and Special Projects.
Experience: 8 to 10 years of progressive experience in management and/or communications, preferably in a highly complex organization including higher education, medical/healthcare setting or research institution.
Education/Licensing: Master's degree in a relevant discipline.
Ability to engage and influence at the most senior levels of the university and work collaboratively in a team environment to realize established goals.
Exceptional understanding of organizational and interpersonal dynamics and ability to affect change at multiple levels.
Experience with and success in strategic planning processes that resulted in measurable gains on stipulated goals.
Strong analytical skills with regard to both quantitative and qualitative data.
Ability to distinguish between information and developments that must be shared quickly with the Provost and/or other university leaders, that can wait until an opportune time, and that can be addressed independently on one's own and/or through delegation.
Ability to perform complex tasks and to prioritize multiple projects without frequent direction.
Exceptional interest in and talent for research including interviewing, reading, and other forms of information gathering.
Proficiency in MS Office products including PowerPoint and Excel.
Ability to meet consistent attendance.
Ability to interact with colleagues, supervisors, and customers face to face.
General office working environment.
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
Case Western Reserve University