Chief Administrative Officer - Academic Department/Amc

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Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

8 AM - 5 PM

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

34000 - 5500 Executive Director

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

I. Major Responsibilities:

1.In collaboration with the Department Chair, develops and executes a strategic vision around clinical and academic program growth and the establishment of goals and tactics to achieve that vision. Works in conjunction with representatives of the Hospital, Budget Office, Medical Group and Medical School administration, coordinating the development and execution of departmental strategies and initiatives.

a. Coordinates efforts with corporate Strategic Planning and Marketing management.

b. Directs analytical studies of existing or proposed programs to provide the economic basis for management decisions to improve operational/financial performance and to realize productivity improvements.

2.Develops and manages the department's annual Group Practice, Medical School and clinical budgets which include multiple divisions and residency programs, reporting significant variances and trends, recommending corrective action, and producing forecasts. Reviews departmental needs and recommends priorities based on availability of funds. Devises funding strategies where the sources represent multiple venues, internally and externally.

a. Directs departmental group medical practice billing and collection activities, ensuring efficient coordination with the billing department. Monitors billing performance, evaluates workflow and is responsible for streamlining processes.

b. Manages and monitors expenditures of all funds, including clinical, educational and research. Monitors department grants and contracts.

c. Responsible for the Department's indirect cost time and effort reporting to the medical school.

3.Serve as a liaison of the department in working with internal and external entities in achieving system-wide and departmental goals in all facets of the Department's clinical and academic operations.

a. Works with Executive Director and CFO/Controller of UMMMG and the Vice Chancellor and Assistant Vice Chancellor of Finance and Administration of UMMS regarding overall HR, Legal and Finance issues and is accountable for promptly responding to administration's request for information.

b. Works with the Hospital Vice President of Ambulatory Services to ensure smooth running of the Hospital clinics as required.

4.Develops and executes organizational/staffing plans for faculty and non faculty, recruitment activities, and physician compensation plans. Adheres to and is responsible for the implementation of all Human Resources policies and procedures for the Medical Center, Medical Group and Medical School.

a. Personnel Management:

Directs assigned personnel including performance evaluations, orientation, and training.

Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.

b. Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation, and fosters the effective integration of efforts with system-wide initiatives.

c. Develops and maintains established departmental policies, procedures, and objectives.

5.Provides leadership and sets standards of performance and accountability with department managers responsible for the areas of financial management, medical group operations, and marketing/outreach activities. The activities directed by the managers include:

a. Business planning, financial and budget management for clinical divisions.

b. Human resource allocation and personnel management.

c. Physician recruiting, and faculty compensation plan management

d. The coordination and implementation of Physician Employment Agreements, including the monitoring of periodic updates.

e. Clinical operations productivity, efficiency and improvements

f. Direction and supervision personnel including performance evaluations, scheduling, orientation, and training.

Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.

g. Execution of compliance policies

h. Procurement of equipment and supplies for the department.

i. Preparation of requests for grants and adherence to governmental/funding agency regulations and procedures, negotiation of research and clinical contracts with outside organizations.

II. Position Qualifications:

License/Certification/Education:

Required:

1.Master's Degree in Business Administration, Hospital Administration or a related area.

Experience/Skill:

Required:

1.Must have a minimum of seven years of related experience, including 5 years in a key administrative role in a large medical department.

2.Must have prior work experience in enhancing process and performance improvement in similar size organization.

3.Must have proven track record and success in establishing and directing satellite ambulatory physician practice center.

4.Prior experience and success in executing a strategic vision around clinical growth and in establishing goals and tactics to achieve outreach and practice growth in multiple sites is required.

5.Must have proven demonstrated experience and success in serving in an active liaison and collaborative role working with multiple internal and external entities in achieving system-wide and department goals in the areas of clinical operations and management, operating room or procedure area management, outpatient clinics, marketing and outreach.

6.Must have work related experiences in healthcare delivery systems, financial planning and forecasts of healthcare operations.

7.Strong interpersonal skills necessary to communicate and interact with all levels of management.

8.Demonstrated ability to handle multiple priorities, to work autonomously, and organize, coordinate and monitor project work.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are:

Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.