KLC Consulting, Inc.
Requirement for: Cherwell Applications Development Analyst (New Position), Tallahassee, FL FACE TO FACE INTERVIEW REQUIRED
Maggie Manning, (Office), Email Id:
End Client: Florida Department of Transportation, (FDOT), 2740 Centerview Drive, Tallahassee, FL 32399
September 7th, 2018 by 12 Noon EST
Duration: 09/20/2018 - 06/30/2019 (1452 Hours), with possible extension, based on excellence in work provided, need and budget availability.
Face to Face Interviews: In the event an interview is requested; all interviews will be conducted face to face at the Tallahassee FDOT Rhyne Building location.
Skype, video, phone or any other electronic means will not be entertained at this time.
Telecommuting: Telecommuting is not an option for this position.
This position will report to:
Rhyne Building, 2740 Centerview Drive, Tallahassee, FL 32399
Scope of Services
The Florida Department of Transportation, Office of Information Technology (OIT) - Application Services is in search of a Cherwell ITSM Developer to play a key role in assisting the Office of Information Technology in the establishment of new Change and Release Management processes, along with developing workflows for other processes which fit into the scope of the Cherwell ITSM tool.
General responsibilities may include the following:
Develop and support workflows in Cherwell for Change Management, Release Management, Incident Management, and Problem Management
Assist process improvement surrounding population of application dependency management and FDOT's Configuration Management Database
Ensures code is written to implement the architecture and design, such that it meets standards in terms of code quality and efficiency
Fully unit test all solutions prior to User Acceptance Testing and implementation.
Initiate, drive and deliver effective experiences in partnership with distributed cross-functional teams to ensure all aspects of the architectural vision are communicated, supported and delivered to the highest standards
Develop and apply knowledge of trends, relevant software development technologies and methodologies
3-5 years of Cherwell ITSM development experience is highly desired
3-5 years of workflow management and configuration of a IT Service Management tool (e.g.
Cherwell, ServiceNow, Remedy) is required
3-5 years of experience working with development technologies including:
Microsoft .NET (C#),
CSS is highly desired
7 10 years of professional experience in Information Systems or another related field is required
Cherwell ITSM development experience, FACE TO FACE INTERVIEW REQUIRED