Chef, Culinary Ops Support

OTG New York , NY 10007

Posted 2 months ago



Join OTG as a Culinary Operations Support Chef now, and drive a new type of hospitality experience at OTG headquarters off Park Avenue in New York.


OTG has revolutionized the hospitality industry by pushing the boundaries of excellence. With more than 300 in-terminal dining and retail locations across 10 airports, OTG and its 5,000+ Crewmembers serve millions of travelers each year.


By joining our team, you'll discover endless opportunities to explore, learn and realize your greatest potential in some of the most exciting hospitality

environments around. And because our people drive our experiences, we offer some of the best compensation and benefits in the industry.

We transform airport experiences. You drive it.


Position Summary:

The Culinary Ops Support Chef works directly with the Restaurant Operations Support Manager to oversee the new opening critical path, provide subject matter direction and support to the Discovery Team and FOH management and Chef teams during openings. You serve as the subject matter expert as it relates to BOH operations. You will also provide ongoing evaluations of operations through the audit system. When deemed appropriate by Senior Leadership you will also assist in providing planning and support to ongoing terminal operations to make improvements to identify deficiencies.


  • Participating in the planning and execution of BOH improvement


  • Provide oversight and follow up reporting on our adherence to

standards via verbal and written feedback to the terminal leadership.

  • Supports a workplace free from hazards, following all safety policies set forth by the company, and conforming to any laws and regulations related to the workplace

  • Implement and supports the Fresh Food System for each new and existing project as needed.

  • Ensures compliance with food handling and sanitation standards.

  • Oversees the culinary portion of the new restaurant critical path,

ensuring that all line items are properly assigned for timely and efficient

completion such as:

  • Works with consulting chef/ to ensure all products are sourced and

or chosen for the menu

  • Coordinates new restaurant menu roll out with our consulting

chef and Director of Culinary to ensure the timely development and delivery of

all needed collateral to the restaurant management and chef team

  • Aids in the planning and execution of the load in for new


  • Works with new location chef to prepare and ensure menu

photographs are taken according to schedule and follows up with edits and


  • Works with Discovery to ensure there is a BOH training plan prior

to and support plan post opening.

  • Works with restaurant chef/discovery on chef's table and food show.

  • Works with restaurant chef/discovery on proper station execution

with new crewmembers.

  • Food Quality

  • Uses well defined recipes to maintain food quality standards and

follows up on a consistent basis.

  • Provides a positive work environment, counseling crew members as

appropriate and demonstrating a dedicated and professional approach to


  • Improves food quality by communicating and assisting individuals

to understand guest needs, providing guidance, feedback, and individual

coaching when needed.

  • Reviews guest satisfaction results and communicates a plan of

action for improvement.

  • Regularly audits and validates location menu items.



Culinary or Bachelor's degree (or equivalent experience) with major concentration in food preparation, and hospitality management


  • Work requires 3-5 years progressive experience in high quality/volume

food production or catering environment.

  • Three years experience managing the training in a professional

restaurant fresh food culinary environment

  • Exemplary product knowledge, culinary skill and presentation

  • Creative and innovative approach to food development

  • Knowledge of and commitment to

proper food sanitation and kitchen safety

  • Excellent interpersonal skills

  • Ability to identify, hire, train and inspire culinary talent

  • Ability to connect with and inspire FOH service crewmembers and


  • Ability to work flexible shift/schedule

  • Excellent verbal and written communications skills

  • Consistent role model for the rest of the crew

  • Highly self-motivated and dependable

  • Ability to clear background check for OTG and Airport badge

Other details

  • Pay Type Salary
  • 352 Park Ave S, New York, NY 10010, USA
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Chef, Culinary Ops Support