Checker 17 - Cashier / Cajero (A)

Fiesta Mart Conroe , TX 77305

Posted 2 weeks ago

JOB BRIEF

The Checker's main job responsibility is to checkout customers' purchases accurately and efficiently by recording the sale of all items, collecting payment for items, and providing a positive customer service experience for the customer.JOB DUTIES

  • Greet, assist, and thank all the customers in a prompt, courteous, and friendly manner.

  • Checkout customer purchases using scanner/key board.

  • Assist customers unload their cart on conveyor belt.

  • Weigh certain items.

  • Type in product codes for items that won't scan or codes for weighable items

  • Able to recognize different products from various departments.

  • Clean/maintain check stand area.

  • Keep work area free from safety hazards and report any hazards found to management.

  • Determines cash back transactions and verifies change to be given is correct.

  • Completes necessary paperwork for opening and closing procedures.

  • Count money for periodic pickups.

  • Obtains change before running out.

  • Sack customer's groceries as needed.

  • Knows all forms of payment including food stamps, WIC, credit cards, debit cards, checks or cash.

  • Orally communicate with customers and co-workers on products, prices and method of payment.

  • Deals with upset customers and notifies the appropriate person to resolve conflicts.

  • Understands the procedures for directing customers in obtaining refunds, returns, or exchanges.

  • Discreetly notifies managers of items needing attention.

  • Deals with multiple customers professionally.

Secondary Job Duties:

  • Keep bag racks filled and maintained.

  • Put up discarded or returned merchandise.

  • Stock front end candy, gum and tobacco products.

  • Return carts to corral.

  • Present favorable impression in dress, personal hygiene and business attitude.

  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.

  • Other duties assigned by management.

QUALIFICATIONS

  • Prefer a minimum of High School diploma or GED equivalent, some college would be helpful.

  • Demonstrate basic math skills to give change or count down till for pickups.

  • Excellent customer service skills.

COMPETENCIES

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

  • Occasionally
  • Carrying up to 35 lbs., stooping, kneeling, and crouching.
  • Frequently
  • Walking on tile/concrete, balancing, bending, pushing up to 35 lbs, talking, and smelling.
  • Continuously
  • Standing on tile/concrete, pulling up to 35 lbs., lifting up to 35 lbs., reaching above waist/overhead, seeing, hearing and manual dexterity.

Safety Risk Factors:

  • Occasionally
  • Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, sprays, and hazardous cleaning solutions.
  • Continuously
  • Twisting of back and neck.

Other:

  • Working environment involves inside with controlled temperatures. ?
  • Varied, irregular schedules.
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VIEW JOBS 11/20/2020 12:00:00 AM 2021-02-18T00:00 JOB BRIEF The Checker's main job responsibility is to checkout customers' purchases accurately and efficiently by recording the sale of all items, collecting payment for items, and providing a positive customer service experience for the customer. JOB DUTIES * Greet, assist, and thank all the customers in a prompt, courteous, and friendly manner. * Checkout customer purchases using scanner/key board. * Assist customers unload their cart on conveyor belt. * Weigh certain items. * Type in product codes for items that won't scan or codes for weighable items * Able to recognize different products from various departments. * Clean/maintain check stand area. * Keep work area free from safety hazards and report any hazards found to management. * Determines cash back transactions and verifies change to be given is correct. * Completes necessary paperwork for opening and closing procedures. * Count money for periodic pickups. * Obtains change before running out. * Sack customer's groceries as needed. * Knows all forms of payment including food stamps, WIC, credit cards, debit cards, checks or cash. * Orally communicate with customers and co-workers on products, prices and method of payment. * Deals with upset customers and notifies the appropriate person to resolve conflicts. * Understands the procedures for directing customers in obtaining refunds, returns, or exchanges. * Discreetly notifies managers of items needing attention. * Deals with multiple customers professionally. Secondary Job Duties: * Keep bag racks filled and maintained. * Put up discarded or returned merchandise. * Stock front end candy, gum and tobacco products. * Return carts to corral. * Present favorable impression in dress, personal hygiene and business attitude. * Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement. * Other duties assigned by management. QUALIFICATIONS * Prefer a minimum of High School diploma or GED equivalent, some college would be helpful. * Demonstrate basic math skills to give change or count down till for pickups. * Excellent customer service skills. COMPETENCIES Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100% Physical Demands: * Occasionally-Carrying up to 35 lbs., stooping, kneeling, and crouching. * Frequently- Walking on tile/concrete, balancing, bending, pushing up to 35 lbs, talking, and smelling. * Continuously-Standing on tile/concrete, pulling up to 35 lbs., lifting up to 35 lbs., reaching above waist/overhead, seeing, hearing and manual dexterity. Safety Risk Factors: * Occasionally-Loud noise, slippery or cluttered floor surface, contact with sharp objects, contact with skin irritant, nuisance dust, fumes, sprays, and hazardous cleaning solutions. * Continuously- Twisting of back and neck. Other: * Working environment involves inside with controlled temperatures. * Varied, irregular schedules. Fiesta Mart Conroe TX

Checker 17 - Cashier / Cajero (A)

Fiesta Mart