Check Out Receptionist

The Check-Out Receptionist is responsible for greeting patients as they check-out and offering them friendly and prompt assistance while coordinating the patients care. The Check-Out Receptionist will review the provider’s orders to determine the necessary treatment plan. At checkout follow up appointments are scheduled with the patient. Referral appointments are scheduled and/or arrangements are made for diagnostic testing. Medical records are sent to specialists if referral is made and precertifications are obtained if diagnostic testing is ordered. Outstanding balances are collected for coinsurances. The deposits are collected and balanced as a group and taken to the bank for deposit. Reports to: Front Office Manager.

Requirements

 High School education or GED equivalent.

 Minimum two years of medical office experience preferred.

 Working knowledge of general office duties.

 Working knowledge of contracted insurance plans.

 Good verbal and written communication skills.

 Good telephone skills.

 Demonstrated ability to use a computer with Microsoft Word, Outlook and EMR software.

 Excellent customer service skills.

 Strong organizational skills with the ability to multi-task.

 Ability to maintain confidentiality and thorough knowledge of HIPAA policies and procedures.

Benefits

Very competitive benefits including insurance assistance, LTD insurance, 401K, Uniform allowance, etc.