Jpmorgan Chase & Co. New York , NY 10007
Chase Card Services - Head of Card Strategy & New Initiatives
Req #: 180093712_1
Location: New York, NY,US
Job Category: Marketing/Communications
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. Chase Consumer & Community Banking serves nearly 60 million households and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Chase Card Services consists of two businesses: Consumer and Small Business and Commercial Card. The No. 1 credit card issuer in the U.S. based on loans outstanding.
The Senior Director, Head of Card Strategy & New Initiatives role will have overall responsibility for helping develop and drive the strategic direction for the Card business in collaboration with internal and external partners. The candidate will report directly to the President of Marketing Growth & Innovation with a dotted line to the Head of CCB Strategy. The role represents a significant leadership opportunity within the Chase Card Services organization.
Establish and maintain close relationships with senior executives and external partners (consultants) while maintaining an active internal network to facilitate large complex strategic initiatives
Collaboratively work across CCS teams to evolve and execute the North Star agenda and lead specific strategy initiatives
Manage and grow the Credit Journey product including developing the strategy, initiating new partnerships and building the team
Conceptualize, support or incubate new growth initiatives as they arise
Manage a small, high performing team that will develop as initiatives progress
Source value from merchants to provide cardmembers via offers and other avenues
Lead and/or support several key initiatives including embedded card
Collaborate with the Customer Experience and Portfolio Management teams to drive key confidential projects
Partner closely with the Customer Experience and Portfolio Management teams to drive key confidential projects
Preferred 10 years of relevant strategy, partner and product management experience; ideally within the financial services/credit card industry.
Superior quantitative reasoning in relation to proactively identifying and taking advantage of new market opportunities.
Superior sales force management and coaching skills
Ability to lead and motivate employees
Proven ability to communicate effectively with all levels of senior management within a matrixed environment.
Change agent able to provide fresh thinking on organization, process and people.
Past experience in partnerships, strategy and general management.
Undergraduate degree required, advanced degree preferred