Channel Solutions Engineer

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry's most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking a passionate Channel Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions.

The Algolia Channel Solutions Engineer (often known as a Partner Engineer) plays a critical role in enabling Algolia partners to bring joint solutions to market, fueling Algolia's partner-led growth (PLG). As a Channel Solutions Engineer, you will help onboard, support, and provide extensive enablement to both our Independent Software Vendors (ISV) and System Integrator (SI) partners. This is a multi-faceted role where you will be providing ongoing technical pre-sales support, assisting in partner influenced opportunities, participating in partner events, and educating our internal teams on the latest product capabilities and demonstrating custom integration possibilities.

To succeed in this role, you must have a strong technical background to not only learn and master Algolia's suite of offerings, but to also demo and present Algolia feature functionalities to both technical and business audiences. This is a role where you will have a lot of autonomy to work on impactful work while collaborating across Engineering, Product, Alliances, and Revenue teams.

YOUR ROLE WILL CONSIST OF:

• Enabling new ISV and SI partners to enter into the Algolia ecosystem, and providing ongoing technical presales support for the initial stages of strategic leads and opportunities raised by partners.

• Assisting in the most strategic opportunities that are partner influenced or sourced, to drive revenue closure and continued growth.

• Enabling the design of new architectures and solutions by SI and ISV that partners bring to the market.

• Enabling bi-directional communication between partners and our internal teams based on additional product capabilities, implementation feedback, integration architectures.

• Contributing to processes, documentation, and tooling to ensure the team can scale efficiently.

• Participating in company and partner events

YOU MIGHT BE A FIT IF YOU HAVE:

• 2+ years professional experience as a Software Engineer.

• Previous software development experience in one or more of the following areas: Front End: Javascript, React, Vue Back-End: Java, Javascript, Ruby, Go, Node, Python, Swift/Objective-C.

• 2+ years experience in a client-facing or pre-sales role.

• Great communication skills.

• Superior organizational skills working with multiple stakeholders and have the ability to switch context quickly.

• Excellent written and oral English skills.

• Ability to travel (< 25% of time).

• Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure).

NICE TO HAVE:

• Prior experience working for a digital agency, systems integrator, or other channel technical consulting role

• A background in the search industry or e-commerce

• Prior experience in education or public speaking

• Knowledge of UX / UI design and an understanding of common tools (Sketch, Photoshop, etc.)

• Knowledge in Analytics, SEO

WE'RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

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