Channel Partner Manager

Rewards Summary

Bluebird Network values its employees and is committed to offering benefits designed to help enhance their health and well-being. Bluebird Network views the benefits offered to its workforce as an important component of the overall compensation package made available by Bluebird. We strive to offer our employees comprehensive and affordable benefits that make Bluebird Network an even more attractive place to work.

Bluebird Network offers generous benefits to eligible employees that include:

Health, Dental, Vision, and Basic Life/AD&D insurance

Generous company contribution to the employee's HSA (when enrolled in the High Deductible Health Plan)

Company Paid Short Term Disability and Long Term Disability insurance

A 401(k) Retirement Savings Plan, to which Bluebird contributes 5% Safe Harbor, and will match up to 5% of the employee's contribution

Paid Time Off

About the Company:

Bluebird Network is a communications infrastructure provider and data center operator owned by Macquarie Infrastructure and Real Assets Inc., a subsidiary of Macquarie Capital. Since 1999, Bluebird has provided internet and transport services via its fiber infrastructure to Carriers and Enterprises throughout the Midwest. Bluebird now owns two data centers; an underground facility in Springfield, MO and a new facility in the Quad Cities. Bluebird operates over 9,800 fiber route miles of high-speed broadband and fiber-optic connections with over 60,000 on-net and near-net buildings and 151 Points of Presence (PoP) sites spanning the Midwest, including the major cities of Chicago, St. Louis, Kansas City, Springfield (MO and IL), Champaign-Urbana, Peoria, and the Quad Cities. To learn more, please visit BluebirdNetwork.com.

Who will I work for?

Join an amazing team of telecommunication professionals! Bluebird Network is a dynamic growing company in need of an IT Support Specialist to be a part of a collaborative team. Bluebird Network is a premier Mid-west fiber and data solutions provider, with over 20 years of success in the industry. All of us at Bluebird Network work hard to meet goals and objectives for the organization and live the mission and values of this growing company to meet a common goal.

Here at Bluebird we proactively embrace diversity and cultivate a culture of inclusion. We respect and value each team member's individual strengths, views, and experiences. We take pride in being an equal opportunity employer and considers for employment qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

What will I do?

The Channel Partner Manager focuses on development and management of our master agent relationships. A successful candidate develops partner relationships and drives sales goals of Bluebird's Communications Infrastructure products to enterprise customers in partnership with our master agents. He/she achieves sales and revenue growth targets through consistent relationship management activities as well as acquiring new master agents.

Primary Responsibilities and Duties:

• Generate sales & revenue growth by onboarding new master agents

• Create & manage onboarding material & processes for our new master agents, including ongoing monthly & quarterly trainings of all master agents

• Maintain current business relationships with existing master agents and be SPOC for communication flow with all master agents.

• Work with the supporting Bluebird team to develop our evolving partner strategy

• Provide deal support for large projects through a master agent

• Track, analyze and report on sales performance and activities in Salesforce and other reporting tools

• Develop and maintain records of master agent activity for reporting of opportunities, sales, and forecasts

• Support verification requests from master agents related to sales, commissions, accounts payable and accounts receivable

• Organize and attend local marketing events for business partners

• Travel in market most weeks to attend meetings with business partners

• Manage high volume of work while maintaining a high degree of responsiveness

• Provide accurate and timely information to management.

• Coordinate closely with other departments to WOW our customers & master agents.

• Work in collaboration with teammates while concurrently performing as an individual with minimal supervision

• Fully understand and articulate Bluebird's value proposition, products, and services such as Ethernet, Waves, IP, Dark Fiber, and Colocation

Secondary Responsibilities and Duties:

• Provide information and reporting to sales directors and CRO as requested

• Partner with internal and external persons to drive communication and sales

• Provide support regarding bids, quotes, as needed

• Other duties, as assigned

Required Skills and Abilities:

• Proven ability to build and maintain relationships

• Quick learner who collaborates well with others.

• Excellent verbal and written communication skills.

• Exceptional customer service

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• A sense of urgency and desire to rapidly accelerate results and career with Bluebird

• Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills

• Effective problem solving and interpersonal skills

• Demonstrated ability to succeed in a dynamic environment

Education and Experience

• Bachelor's degree or equivalent combination of education and experience
• 3-5years of relevant experience

Physical Requirements:

• Prolonged periods of sitting at a desk and viewing a computer monitor and manipulating a keyboard for communication purposes

Work Environment:

• Noise level is light to moderate

• Work environment may, on occasion, present potential danger of which the employee must abide by all safety standards (e.g., on site installation)