What We Are Doing:
ForeScout is at the forefront of IoT Security. As the world becomes more and more connected so does the need for ForeScout's products. We are looking for individuals that want to be at the ground floor of building a product that addresses the world's most challenging security problems. Innovation starts here, visionaries welcomed!
The Channel Operations Specialist is a key member of the Channel Sales & Operations team. This role is responsible for managing day-to-day operations supporting our channel eco-system from onboarding of new partners, management of all partner systems, support and tools and managing partner compliance.
The successful candidate will have strong project management, operations, communication, and reporting skills.
What You Will Do:
Serve as system administrator for all channel operations platforms including Partner Portal, Salesforce, OKTA and our learning management systems
Be responsible for Partner email(s) alias, ensure fast turnaround for any partner questions and appropriate escalation of any issues
Support onboarding of any new partners including co-ordination of contracts and system set-up
Mange partner program compliance; provide reporting and measurement of partner performance against program requirements
Participate in any channel related user acceptance testing (UAT) for any channel system enhancements or updates
Provide operations support for any partner not-for-resale (NFR) requests
Support various reporting asks and assist the Channel team with other ad-hoc reporting requests
What You Bring to ForeScout:
Bachelor's degree in business management, human resources, or communications
Three years of related experience, including learning management or program management
Proficiency using Microsoft Office applications (PowerPoint, Word, Excel)
Strong attention to detail
Strong analytical and reporting skills
Strong organizational skills with a proven ability to deliver quality projects on time
Excellent written and verbal communication skills
Strong proficiency in SFDC
What ForeScout Offers You:
Strong product, good leadership, great culture, good people, diverse, great benefits, great compensation. If you have good work ethic, are visible, lean in, you will be recognized. We are in growth mode and there is tons of opportunity. A positive attitude and being flexible to change goes a long way here at ForeScout!
We work hardand we PLAY hard!