Channel Manager I (Remote - IL)

General Purpose:

The Channel Manager I is responsible for meeting or exceeding quota targets provided by the company. Generates and manages sales by recruiting and managing agent relationships. Helps position TPx Communications with the agent community as a top performing Managed Services Provider specializing in Managed IT, Managed Security, Managed WAN and Unified Communications services.

Reports to (Supervisor/Manager):

Director, Channel Management

Essential Duties and Responsibilities:

• Trains TPx Agents on products, order process, support procedures, portals, commissions, and pricing to secure new revenue with business customers.

• Owns initial and ongoing sales training and strategic planning.

• Recruits new agents to sign agent agreements with TPx or work underneath existing agents and their agreements.

• Assists agents with creating, presenting, and closing opportunities with potential customers.

• Provides ongoing agent channel management by forecasting, tracking productivity, making program modifications when necessary.

• Secures monthly sales promotions and launches new products services.

• Provides accurate weekly and monthly forecasting and sales funnels to management.

• Provides ongoing communication of product, process, or policy changes to assigned agents.

• Provides competitive feedback to sales management and marketing on a consistent basis.

Other Responsibilities:

• Collaborates with Sales Operations to resolve customer and Channel Partner related issues.

• Troubleshoots and communicates issues to various internal departments for resolution.

• Attends meetings as requested to assist in the development of our products and channel direction.

• At least 50% travel including the use of a personal vehicle, air travel, and overnight stays.

Required Qualifications:

Education and Experience:

• High school diploma or equivalent.

• Minimum 5 years' sales experience working within the telecommunications industry.

• Minimum 3 years' sales experience working within the Agent Channel either for a carrier or Telecom Agency.

• Demonstrated experience in a sales position with the ability to close and cement sales.

• Demonstrated experience selling multiple products to customers and sales performance achievement in past positions.

• Demonstrated experience in selling Managed Solutions like Managed Security, Managed WAN, Managed IT or Unified Communications.

Knowledge, Skills, and Abilities:

• Ability to work with all departments to promote sales, assist in provisioning or resolving customer issues.

• Ability to analyze order and forecast data.

• Ability to adapt to change in the work environment.

• Ability to work in a fast-past environment.

• Strong interpersonal skills.

• Strong written/verbal communications skills.

• Excellent presentation skills.

• Advanced computer skills.

Other Qualifications:

• Bachelor's degree from an accredited college/university preferred.

TPx is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please let us know during the application process.

#LI-Remote

Req: #24-0032