Channel Account Manager - CDW

Job Purpose:

The Key National Service Provider NSP Account Manager will help design and implement strategies to expand our OEM's Market Share within NSP Accounts. Responsible for maximizing associated lines of revenue, profit, and potential business by developing customer relationships.

Responsibilities:

• Use collaboration tools to engage with customer contacts to gain business insights, build opportunities and sell across the OEM's value proposition with support of the manager and in collaboration with Internal Sales Executives.

• Attainment of business plan target for overall revenue and units in addition to attainment of targets for the individual product category.

• Work across an allocated set of accounts to identify customer targets, deliver sales proposition, and increase customer spend.

• Develop strong collaboration and relationships with Internal Sales, Sales Operations, and the Sales Manager to maximize new and existing business growth potential.

• Ensure timely and accurate completion of visit reporting and general administration within OEM's systems, including CRM.

• Develop a clear understanding of EOM's working practices and business objectives to drive customer engagement.

• Internal and external engagement and alignment of the tasks necessary to implement the divisional and channel specific strategies.

• Support Internal Sales Executives for business at risk customers.

• Provide accurate and timely quotations to customers, follow up on quotations and conversion to sales orders with the Internal.

• Willingness to visit customer offices up to 75% of the work week and an occasional weekend as business requires.

• Weekly observation of pipeline trends with corrective actions and reporting

• Weekly call report including customer issues, market information, and customer key request.

The annual gross base salary range is $76,100 - $103,800 USD per year. Total on-target earnings include short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates' qualifications, skills, and competencies.

Knowledge, Skills, and Experience:

• Minimum 2 years sales experience in the IT industry preferred.

• High School/GED required. Bachelor's degree preferred.

• Excellent executive level communication style and engagement

• Competent in MS office

• Proficiency in Salesforce as CRM and forecasting tool.

• Able to create and conduct formal presentations.

• Able to communicate clearly and convey necessary information.

• Able to collaborate and build solid, effective working relationships with others.

• Able to work independently with minimum supervision.

• Able to use relevant computer systems and applications at an intermediate level.

Working Conditions:

• Professional, office environment.

• Remote / Work-from-home

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At Shyft Global Services, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.