Change Manager

At Meta, Planning & Execution (P&E) is the organization responsible for end-to-end workforce planning and execution of the highest priorities in our People organization impacting Meta-wide employees. In this role, our team helps deliver impactful changes of the business by proactively planning and executing highly cross-functional work aligned to the strategies of our People teams (HR, Operations, Compensation & Benefits, Employee Experience, Recruiting, Engineering). The Change Manager will lead change initiatives by engaging, advising, and informing key internal & external stakeholders, including the design, development, and delivery of change strategies and plans that drive value for the stakeholders and drive desired business outcomes. Strong candidates will have experience assessing stakeholder impacts and developing and executing change, communications, knowledge management, and training strategies.

Change Manager Responsibilities

• Conduct change assessments to understand scope and scale of changes, impacts to stakeholders, and potential areas of resistance

Identify change goals and success metrics and define high-level change strategies in partnership with other P&E roles (e.g., Program Management, Process & Product Solutions) and cross-functional partners

Build and deliver actionable engagement, communications, knowledge management, and learning plans to enable adoption and achieve intended business outcomes

Measure and monitor change success metrics and implement reinforcement strategies

Demonstrate strong judgment and decision making in anticipation of project needs and develop innovative, sustainable solutions focused on adding value

Understand initiatives that are running in parallel and identify potential dependencies, gaps, and/or opportunities to streamline

Build strong cross-functional partnerships with key stakeholders and leaders such as Product, Recruiting, HRBPs, People Operations, and People Analytics

Minimum Qualifications

• Bachelor's degree in a directly related field, or equivalent practical experience
  5+ years of experience leading change management initiatives

Prosci ADKAR Model certification or similar framework

Proven interpersonal skills, including establishing rapport, building relationships, and fostering trust quickly at all levels of the organization

Demonstrated experience to manage multiple, complex change initiatives simultaneously and working autonomously in a fast-paced, ambiguous environment

Experience conducting stakeholder interviews or focus groups, assessing results, and making recommendations

Experience delivering quality communications, including content creation and development of key messages

Experience conducting learning / skill assessments and developing educational materials (e.g., instructor-led training sessions, how-to guides)

Experience using office productivity and collaboration platforms (e.g., Google Apps, Microsoft Office)

Preferred Qualifications

• Knowledge in program and project management methodologies

Facilitation and Human-Centered Design experience / certification

Experience to perform process mapping (experience with Visio or MindMap software)

Experience with Adobe Photoshop and InDesign (or other design suite) with skills to produce content in various, innovative formats including video

Experience working with engineering/product and data analytics teams

Locations

About Meta

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect.

Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is committed to providing reasonable support (called accommodations) in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to accommodations-ext@fb.com.

$116,000/year to $166,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable.

In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.