Change Management, Director

Splunk Los Angeles , CA 90009

Posted 3 months ago

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Innovation is in our DNA from technology to the way we do business.

Role Description:

In this role as "Change Management, Director" you will be responsible for defining the communications strategy and operating rhythm, ensuring information flows bi-directionally across the entire Global SE (GSE) organization. The programs you implement will build a strong team culture, align our business objectives, and influence our ability to attract and retain the best talent. You'll come up with creative and innovative ideas to inform, motivate, and align team members; partner closely with colleagues to identify key topics, themes and messaging to share team-wide; and bring best practices to support our effort to build a people-first culture. This role will be accountable for the critical development of our internal and external brand to ensure that we can continue to stay aligned while we evolve.

Location: Anywhere in the US


  • Shape brand strategy for Global Sales Engineering organization.

  • Establish an internal calendar of events: weekly, monthly, quarterly.

  • Provide leadership during events coordinating engagement with customer/partners/employees

  • Tailor content to various audiences to ensure personalization by role

  • Brand the organization to ensure recognition internally and externally

  • Develop a social media strategy to ensure we continue to elevate Splunk brand recognition to enable talent acquisition

  • Establish internal network of content sources and content distribution

  • Define mobile (on the go) strategy

  • Partner with external agencies for industry writing and speaking engagements

  • Maintain tight integration with Global SE leaders to ensure we maintain change management processes to enable seamless and aligned communications

  • Define localization strategy.

  • Define new hire onboarding communication

  • Drive various conference presentations framework and engage with graphic design partners to ensure the highest quality content

  • Define Change Control policy


  • Experience working in a highly matrixed organization

  • Operationally inclined to maintain a disciplined structure and management system

  • Prior communications strategist and/or marketing experience in a fast growing high-tech environment

  • Please note this an individual contributor role and will not be managing direct reports

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

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Change Management, Director