Change Coordinator

Meet our Team

We represent Hitachi Vantara to enterprise clients across industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. Our solutions bring value to every line of business and we need people like you to build those deep relationships and to passionately articulate our value proposition.

What you'll be doing

Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector. Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success.

What you bring to the team

Work Location: Jalan Bangsar, KL ( Work From Office)

Working hours: 12 hrs including Day & night shifts(24/7)

Job title SAN Storage Change Coordinator - Senior

Roles & Responsibilities

Experience:

• 3+ years of relevant Infrastructure change coordination/delivery (preferably SAN storage)
• Storage data migration scheduling (significant advantage)

Tools:

Service Now: Intermediate (must)

Excel: Intermediate (must) to advanced level (desired)

PowerPoint: Intermediate (desired)

MS Project: Intermediate (desired)

Profile:

• Understanding of the SAN Storage technologies (must have) and other Data Center technologies (Server, Storage, Backup, Network, Database is desired)

• Experience of working with and around Data Centre IT Infrastructure (Data migration experience preferably)

• Has experience as a strong change coordinator on ServiceNow, stakeholder & customer management

• Enthusiastic and Self-motivated with a strong "can do" attitude

• Excellent Team player with good Scheduling, Change Management, and Planning skills

• Above all a proactive individual who can take the initiative and be the "driver"

• Able to multi-task

• Able to handle high volume of e-mail communications

• Experience of working in a high volume/turnover environment will be a distinct advantage

• Has the ability to identify knowledge & learning opportunities and needs of the project & delivery teams, provide necessary mentoring & trainings based on skill-gap analysis & new opportunities available

Skills

• Excellent email management skills

• Excellent reporting & presentation skills

• Excellent organisation skills

Requirement of Health and Security

• Take reasonable care for their own health and safety and that of others, who may be affected by what you do or do not do at work.

• Cooperate with your Employer on matters of Health and Safety.

• Abide by the HITACHI VANTARA and Customer Information Security policies, Acceptable Usage policies, Guidelines and Procedures.

• Maintain security awareness appropriate to the level of duties being performed.

• Report suspected vulnerabilities, breaches and/or misuse of HITACHI VANTARA data/systems to a manager, IT support staff or the Information Security Officer.

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