Change Control & Risk Mgt Supvr - Flex Location

UPS Alpharetta , GA 30023

Posted 3 months ago

The Healthcare Quality Assurance (QA) Risk Assessment Supervisor ensures new business opportunities involving the warehousing and distribution of regulated products (e.g., pharmaceuticals, medical devices, food, cosmetics, etc.) are compliant with government healthcare and food regulations and UPS quality management processes. He/She evaluates the risk involved in executing new and/or expansion of existing business opportunities and provides recommendations for to the QA Sr. Management and internal business partners. This position ensures QA and regulatory affairs (RA) concerns are addressed and proper change controls are in place prior to implementation of new clients/processes.

Responsibilities and Duties

  • Conducts general assessments and client evaluations to determine if the client is an existing, former, or potential UPS customer

  • Performs business risk analyses to determine whether clients have outstanding issues that would increase the risk of doing business

  • Conducts research to obtain data used in business development decisions

  • Performs new product and service risk assessments and evaluation of risk to the overall organization

  • Communicates and reports risk assessment results/findings to QA Sr. Management

  • Consults with SMEs regarding client services UPS should decline due to costs, product, and procedural incapability to gain consensus of assessment results

  • Investigates client products and services to advise UPS personnel of compliance concerns with existing business

  • Manages the central change control program, ensuring results are properly evaluated and trended

  • Manages resources and people processes (e.g., Performance Management, Career Development, Training, Staffing, etc.) to ensure the day to day administration of processes and formal procedures

  • Manages reviews of policies, procedures, regulations, and specific work instructions with internal and external clients to determine specialized requirements and to ensure compliance to the Global Healthcare Compliance Program

Knowledge and Skills

  • Detail Orientation: Captures/documents specific and accurate information; learns subjects thoroughly and in detail; completes work with thoroughness; supplies appropriate details when requested; maintains organized files

  • Spreadsheet Knowledge:
    Demonstrates an advance understanding for use of spreadsheets. He/she must demonstrate the ability to build spreadsheet models, dashboards, and/or automated templates

  • Legal, Regulatory, and Compliance

    Demonstrates a basic understanding of the functions, regulations, and procedures of compliance agencies or governing bodies; takes a leadership position in programs that reduce risk and enhance safety
  • Technical Writing: Demonstrates a general understanding and use of grammatical rules; expresses ideas clearly and concisely; explains the relationship of effective writing to business objectives

  • Bachelor's Degree (or internationally comparable degree) in Science or related discipline Preferred

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

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Change Control & Risk Mgt Supvr - Flex Location