Change & Communications Senior Manager

Pwc Houston , TX 77020

Posted 2 weeks ago

A career in Firm Strategy and Communications, within Internal Firm Services, will provide you with the opportunity to establish effective communication programmes that enhance PwC's vision, strategy, values, and purpose. You'll focus on designing communication initiatives that aid in implementing new policies and programmes and that will enhance the organisation's relations with the community, public, government, shareholders, and employees. Our Internal Communications team creates and implements the most effective communication strategies and tactics that drives PwC's strategy and aligns its vision and purpose. As part of the team, you'll create high quality and high impact communications that engage our partners and people and enhance the PwC's culture and brand.


As a Senior Manager, you'll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

  • Proactively assist in the management of a portfolio of clients, while reporting to Directors and above

  • Be involved in the financial management of clients

  • Be actively involved in business development activities to help identify and research opportunities on new/existing clients

  • Develop project strategies to solve complex technical challenges for our clients

  • Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team

  • Shape and deliver projects to meet and exceed the expectations of our clients and our own quality criteria

  • Train, coach, and supervise team members

  • Continue to develop internal relationships and developing your PwC brand

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:

High School Diploma

Minimum Years of Experience:
6 year(s) of progressive managerial roles involving internal and external corporate communications.

Preferred Qualifications:

Degree Preferred:

Bachelor Degree

Preferred Fields of Study:

English Literature, Journalism, Communications Studies/Speech Communication and Rhetoric

Preferred Knowledge/Skills:

Demonstrates intimate abilities and/or a proven record of success in managerial roles involving operating as strategic advisor and business partner to achieve a network of global firms' business strategic priorities and goals through the successful execution of change and communications activities, emphasizing the following areas:

  • Advising the coordination of standardized communications across the firm or business while eliminating non-strategic communications and driving use of the communications cascade;

  • Leveraging extensive knowledge of both change management and communications principles and practices, influencing stakeholder groups;

  • Managing appropriate change and communications activities for specific change initiatives;

  • Advising change management and communication activities with appropriate stakeholders to minimize cultural barriers and resistance to change;

  • Taking a big picture view looking beyond the task at-hand and encouraging the team to do the same;

  • Sharing responsibility for driving the adherence to risk management protocols as it relates to internal and external events;

  • Collaborating with all levels of leadership and stakeholder groups to drive strategic direction and account for critical dependencies with other projects, programs, and initiatives;

  • Leveraging technology and tools that enable communications, including Microsoft Office Suite (Word, Excel, PowerPoint); Google platforms and tools; and, web-based publishing, webcasts, videos, and social media platforms; and,

  • Providing coaching and real-time development opportunities to junior team members.

Demonstrates intimate level of abilities with, and/or a proven record of success as both an individual contributor and team leader, identifying and addressing client needs in the following areas: -Communicating and writing effectively and with impact, tailoring content to intended audiences; -Exhibiting both an individual commitment to continuous improvement through innovation, simplification and leveraging industry-leading practices and holds team members accountable for doing the same; -Creating deliverables with the highest standards of quality and accuracy and holds team members accountable for doing the same; -Leading executive/leadership communications, large webcasts, and storyboards for multi-media/video planning; -Managing and executing communications strategies in a corporate or professional services environment; -Serving as industry leading subject matter specialist in change and communications.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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Change & Communications Senior Manager