Challenge Course & Basecamp Assistant Manager

This position will assist in the operation of Challenge Course and Basecamp for Arthur M. Blank Family Foundation, West Creek Ranch and Mountain Sky Guest Ranch. The primary role is facilitation of Challenge Course activities. Assistant Manager will plan and deliver adventure activities that are safe, fun, and appropriate to participants of all ages and abilities. He or she will also support the property management at Basecamp facilities use which includes the orientation and oversight of user groups along with the general maintenance of grounds and buildings.

Must have good communication skills, be a positive team player with an aptitude for managing risk. Must display sound judgment and ability to work under pressure.

Schedule is full time up to 50 hours/week, with varying work weeks starting at the end of April through October. Weekend and overnight availability up to 3 nights per week to be on call is necessary with long days expected especially throughout June, July and August. Housing and shift meals are available. This position reports to Challenge Course/Basecamp Manager and has a close working relationship with the management teams from West Creek Ranch Mountain Sky and Arthur M. Blank Family Foundation.

ROLES AND RESPONSIBILITIES

• Follow standard and local operating procedures for all aspects of the challenge course

• Provide peer mentorship for advancing Challenge Course facilitators (Depending on experience)

• Know and follow emergency response procedures with the ability to lead response in an emergency situation

• Assist in oversight of equipment use, maintain accurate inventories, and resupply

• Inspection, maintenance and upkeep of the challenge course, grounds, equipment and facilities

• Identify and report potential risks/ hazards related to the operation

• Ensure first aid equipment is available and in good repair

• Assist in the set-up and implementation of other activities as assigned (including new self-guided orienteering course)

• Assist in maintenance and oversight of basecamp property grounds and buildings

• Provide oversite of maintenance or landscaping with peers

• Assist with realignment and re-tasking of Basecamp facilities to best meet nonprofit use

• Maintain oversight with Basecamp user groups while they are on-site ensuring a high-quality experience

• Host site visits for potential users and assist with identification of new users

• Work with other staff to create a safe, fun and enjoyable workplace

QUALIFICATIONS

• Excellent leadership and facilitation skills required

• Ability to design curriculum to specific groups needs

• Ability to communicate effectively with a wide variety of audiences

• Prior challenge course facilitation experience required

• Level 1 or 2 challenge course practitioner preferred (training maybe provided by MSGR and AMBFO)

• Current certifications in First Aid and CPR, WFR or WFA preferred

• Strong organizational skills and great attention to detail

• Able to assess and diffuse difficult situations

• Ability to establish and maintain effective relationships with other management staff, employees, volunteers and the general public

• Ability to work effectively under pressure to deliver results in a fast-paced environment

• Be in excellent physical health and able ability to handle physical aspects of operating equipment, conducting safety rescues, assisting participants

• Experience working with youth

• Experience working with executive leadership teams

• Comfortable using computer including Microsoft Office applications and Internet

• Comfortable using general office equipment including computers, phones, printers, etc.

• Ability to work a flexible schedule including weekdays, weekends, holidays and nights

• Subject to criminal and motor vehicle background check

• Ability to work outdoors, in variable weather conditions

• Ability to stand, sit, walk, lift heavy equipment, etc. up to 8 hours/shift

• Is willing to work a schedule that is flexible and may require significant work early or late in the day, including being on-site and available to clients up to 3 nights/week.

Education Requirements

• Minimum 100 days facilitation experience

• Minimum 7 training days on high and/ low elements, technical skills, or facilitation

• High school diploma or equivalent

• Handyman, property management experience preferred