Certified Pre-Owned In-Dealership Consultant Orlando

Jackson Dawson Orlando , FL 32801

Posted 2 months ago

Overview:

The CPO Consultant will be responsible for consulting with dealerships on ways to improve their Certified-Pre-Owned sales, while also training dealership staff. The ideal candidate will be a quick learner, an excellent facilitator, and have top-notch communication skills.

Candidates should have experience in automotive Certified Pre-Owned programs, in-depth knowledge of used-vehicle markets, and hospitality/customer experience training.

Responsibilities:

  • Consult clients automotive dealerships on ways to improve their Certified Pre-Owned program

  • Consult with dealer executive level management to evaluate business goals, dealership strategies and consulting visit objectives

  • Identify process workflow gaps and create solutions and best practices that drive dealership efficiency, sales and profit margin.

  • Measure every process and implement a metric to measure the success of each process

  • Best practice recommendations and consulting

  • Guide dealerships by utilizing analytics, tools and resources to drive measurable CPO results.

  • Build and maintain strong relationships with your assigned dealerships and their staff through personal integrity, expertise, and follow through.

  • Manage assigned markets, schedule and results.

  • Perform weekly administrative duties (expense reporting, status updates, travel planning, etc.)

  • Perform other duties as assigned

Requirements:

  • Minimum 10+ years automotive in-dealership consulting experience

  • Automotive Certified Pre-Owned (CPO) experience, ideally at a Subject Matter Expert (SME) level or possessing a 360 view of the potential that Certified Pre-Owned represents

  • Strong knowledge of programs that will assist in growing the CPO retailer business, e.g., Auto Alert and AutoFi

  • Ability to deliver an informative and engaging experience, either in-person or virtually, with excellent facilitation, presentation and coaching skills

  • Ability to engage dealership personnel at all levels (including management) and respond to questions/concerns in a positive manner

  • Extensive Microsoft Office knowledge (Word, Excel, PowerPoint, Outlook) with competency in presenting data in easy to understand charts and graphs

  • Superior oral and written communication skills, preferably fluent in Spanish and English

  • Exceptional interpersonal skills

  • Ability to work well under pressure and meet deadlines

  • Must be flexible enough to respond positively to changes in schedule based on client needs

  • Available to travel, 75-100%.

  • Physical ActivitiesReaching, sitting, driving, standing, stooping, lifting, walking, typing, grasping, talking, hearing, and repetitive motions.

  • Visual AcuityClose visual acuity to prepare and analyze data, view computer monitors, and read.

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Certified Pre-Owned In-Dealership Consultant Orlando

Jackson Dawson