Certified Pre-Owned In-Dealership Consultant Cincinnati

Jackson Dawson Cincinnati , OH 45201

Posted 2 months ago


The CPO Consultant will be responsible for consulting with dealerships on ways to improve their Certified-Pre-Owned sales, while also training dealership staff. The ideal candidate will be a quick learner, an excellent facilitator, and have top-notch communication skills.

Candidates should have experience in automotive Certified Pre-Owned programs, in-depth knowledge of used-vehicle markets, and hospitality/customer experience training.


  • Consult clients automotive dealerships on ways to improve their Certified Pre-Owned program

  • Consult with dealer executive level management to evaluate business goals, dealership strategies and consulting visit objectives

  • Identify process workflow gaps and create solutions and best practices that drive dealership efficiency, sales and profit margin.

  • Measure every process and implement a metric to measure the success of each process

  • Best practice recommendations and consulting

  • Guide dealerships by utilizing analytics, tools and resources to drive measurable CPO results.

  • Build and maintain strong relationships with your assigned dealerships and their staff through personal integrity, expertise, and follow through.

  • Manage assigned markets, schedule and results.

  • Perform weekly administrative duties (expense reporting, status updates, travel planning, etc.)

  • Perform other duties as assigned


  • Minimum 10+ years automotive in-dealership consulting experience

  • Automotive Certified Pre-Owned (CPO) experience, ideally at a Subject Matter Expert (SME) level or possessing a 360 view of the potential that Certified Pre-Owned represents

  • Strong knowledge of programs that will assist in growing the CPO retailer business, e.g., Auto Alert and AutoFi

  • Ability to deliver an informative and engaging experience, either in-person or virtually, with excellent facilitation, presentation and coaching skills

  • Ability to engage dealership personnel at all levels (including management) and respond to questions/concerns in a positive manner

  • Extensive Microsoft Office knowledge (Word, Excel, PowerPoint, Outlook) with competency in presenting data in easy to understand charts and graphs

  • Superior oral and written communication skills, preferably fluent in Spanish and English

  • Exceptional interpersonal skills

  • Ability to work well under pressure and meet deadlines

  • Must be flexible enough to respond positively to changes in schedule based on client needs

  • Available to travel, 75-100%.

  • Physical ActivitiesReaching, sitting, driving, standing, stooping, lifting, walking, typing, grasping, talking, hearing, and repetitive motions.

  • Visual AcuityClose visual acuity to prepare and analyze data, view computer monitors, and read.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Dealership Auto Technician


Posted 1 week ago

VIEW JOBS 10/19/2020 12:00:00 AM 2021-01-17T00:00 7175 - Cincinnati - North - 12105 Omniplex Ct, Cincinnati, Ohio, 45240 CarMax, the way your career should be! Ensure every vehicle is one our customers can rely on Every vehicle that passes through a CarMax store is repaired and reconditioned to CarMax's high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. Specializing in an area such as engines, steering and suspension, heating and air conditioning or brakes, you will be part of a skilled team that brings out the best in every vehicle. And we'll help bring out the best in you too, with a clean, modern, climate-controlled environment. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts. What you will do - Essential responsibilities * Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease * Work as part of a team to solve technical problems quickly and effectively * Build experience as an automotive mechanic across a wide range of domestic and foreign vehicles * Follow and promote our high standards of safety, cleanliness and organization Be a part of a team that cares about customers and their cars CarMax technicians work in a fast-paced environment where motivation is key. Working together with other technicians you will solve problems, meet deadlines, and deliver great results. CarMax wants you to produce your best work, so we support our associates by providing the equipment you need to get the job done and the feedback that helps you get better every day. We also promote your interest in learning and development by supporting you in acquiring new qualifications and accreditations. Qualifications and requirements * Experience in one or more of the following: engine repair, steering and suspension, brakes, heating and air conditioning * Knowledge of health and safety compliance * Manual dexterity and physical stamina, lift heavy objects, and walk and stand for extended periods of time * Manage multiple tasks in a fast-paced environment * Good communication skills and attention to detail * Possession of a valid driver's license About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Carmax Cincinnati OH

Certified Pre-Owned In-Dealership Consultant Cincinnati

Jackson Dawson