Certified Pharmacy Technician

Walgreens Surprise , AZ 85374

Posted 1 week ago

Overview

Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens pharmacy technician, you'll be front and center - interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support - including the latest technology - to grow their careers and reach their goals.

  • Flexible hours

  • Level: Mid-Level

  • Travel: 0-25%

Benefits

  • Healthcare

Comprehensive health, dental and vision plans are available to employees for themselves and their dependents.

  • Prescription coverage

The Walgreens Prescription Drug Plan is designed to help make the cost of prescription medications more affordable for our Walgreens employees and their families.

  • Retirement planning/saving

Profit-Sharing and Employee Stock Purchase Programs help employees secure their financial future and reach their retirement savings goals.

  • Employee discount

Walgreens employees and their immediate families are entitled to a 15% discount on most purchases at any Walgreens Store and 25% on Walgreens brand products.

  • Work & life resources

An integrated employee assistance and work/life program available to all team members and eligible family members.

  • Career development programs

Robust career development includes e-learning programs, classroom career development and mentoring.

  • College Credit Hours

Walgreens Pharmacy Technician program has recently been reviewed and recognized as qualifying for up to 8 college credit hours by ACE.

Responsibilities

  • In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.

  • Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.

  • Models and delivers a distinctive and delightful customer experience.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

  • Develops strong relationships with most valuable customers.

Operations

  • Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.

  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.

  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.

  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.

  • Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.

  • Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.

  • Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.

  • Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.

  • May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.

  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.

  • Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.

  • Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.

Basic Qualifications

  • Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
  • Requires willingness to work flexible schedule, including evening and weekend hours.

Preferred Qualifications

  • Prefer six months of experience in a retail environment.

  • Prefer to have prior work experience with Walgreens.

  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.

  • Prefer good computer skills.

  • Prefer the knowledge of store inventory control.

  • Prefer PTCB certification.

The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act. In Colorado, an employee in this position can expect a salary/hourly rate between $15.00 and $21.00 depending on experience, seniority, geographic locations, and other factors permitted by law. To review the available benefits, please click here: jobs.walgreens.com/benefits .Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Certified Pharmacy Technician

Kroger

Posted 3 weeks ago

VIEW JOBS 4/27/2021 12:00:00 AM 2021-07-26T00:00 Company Name: Fry's Food Stores Position Type: Employee FLSA Status: Non-Exempt Position Summary: Create an outstanding Patient experience through exceptional service and Patient care. Establish and maintain a safe and clean environment that encourages our Patients to return. Assist the department manager in reaching sales and profit goals established for the department. Monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Essential Job Functions: * Assist in the delivery of safe and accurate pharmacy services * Promote trust and respect among associates * Create an environment so customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store * Label, stock and inventory department merchandise * Report product ordering/shipping discrepancies to the department manager * Display a positive attitude * Recognize company insurance programs * Ability to operate computer system * Input data accurately into the pharmacy system * Adhere to all local, state and federal guidelines pertaining to the practice of Pharmacy and health and civil code regulations * Ensure compliance with all state, county and local weights and measures laws and labeling requirements * Gather and record information needed to fill prescriptions * File written prescriptions after dispensed * Help pharmacists prepare prescriptions by counting/pouring medications, labeling containers, and pricing prescriptions * Process insurance forms and verify payments * Keep counter and work areas clean and organized at all times * Take medication to shelves * Receive refill requests from patients over the phone * Obtain and protect patient health information * Learn about over-the-counter drugs and answer customer questions in accordance with federal guidelines. (Only licensed Pharmacists may recommend over-the-counter drugs) * Place completed prescriptions in the appropriate pick-up area * Maintain a clean, attractive, and friendly department for customers * Observe scheduled or assigned shifts at all times * Adhere to HIPAA Regulations and uphold Patient Privacy rules * Understand the store's layout and locate products when requested by customer * Maintain an awareness of inventory/stocking conditions and note discrepancies in inventory * Reinforce safety programs, comply with safety procedures, identify unsafe conditions, and notify store management * Properly inspect equipment and notify appropriate department or store manager of any items in need of repair * Notify management of customer or employee accidents * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud * Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum Position Qualifications: * High School Diploma or Equivalent * Board Certified (PTCB Certified Technician) * Ability to handle stressful situations * Effective communication skills * Knowledge of basic math Desired Previous Job Experience * Retail pharmacy experience * Second language (speaking, reading and/or writing) Education Level: None Required Certifications/Licenses: Pharmacy Board License; Pharmacy Technician Certification Position Type: Part-Time Shift(s): Day; Evening Regions: West States: Arizona Keywords: Jobs at Fry's Food Stores: Fry's Food Stores is headquartered in Tolleson, Arizona. The company employs more than 17,000 Arizona residents who help us serve more than one million households per week. Fry's has been providing Arizonans with fresh food at famous low prices since 1960. Fry's Food Stores is a proud member of the Kroger Co. based in Cincinnati, Ohio. Company Overview: Kroger Family of Companies employs nearly half a million associates who serve over 11 million customers daily through a seamless shopping experience under a variety of banner names. At The Kroger Co., we are Fresh for Everyone™ and dedicated to our Purpose: To Feed the Human Spirit®. We are committed to creating #ZeroHungerZeroWaste communities by 2025. Careers with The Kroger Co. and our family of companies offer competitive wages, flexible schedules, benefits and room for advancement. Posting Notes: AZ || Surprise || 15510 W Bell Rd || 85374 || Fry's Food Stores || [[mfield2]] || Pharmacy || Employee || Non-Exempt || Part-Time || Pharmacy Board License; Pharmacy Technician Certification Kroger Surprise AZ

Certified Pharmacy Technician

Walgreens