Certified Peer - Outreach Case Manager

Overview

Our Commitment to Equity

The Y actively promotes a culture free from bias and injustice. We are dedicated to removing institutional and systemic barriers that result in oppression and racism. We will be accountable to marginalized communities for creating equitable and sustainable environments where social justice is woven into every facet of our programs, and by caring for our communities in a culturally versatile and respectful manner.

Job Summary

The Certified Peer Counselor Outreach Community Safety Case Manger will serve youth and families affected by gun violence and/or group/gang involvement, involvement with the juvenile justice system, within King County and unincorporated areas of King County. The CPC/CM will connect youth and families to services, resources, social and wellbeing support, and working toward freeing their lives of violence and system services involvement. This position requires intensive and coordinated responses to youth participants and community members experiencing trauma from acts of violence at various sites including but not limited to detention facilities, hospitals, and vigils during evenings and weekends as required.

You will collaborate with co-workers, supervisors, outside professionals, and others to provide services in client homes, schools, community centers, or other convenient community locations. You will complete assessments and create service plans that mitigate risk factors. You will encourage youth participants to actively engage in services to build protective factors and life skills that promote self-efficacy.

What you'll get from working at The Y

• Membership to the YMCA of Greater Seattle for you and your household

• Medical, Dental, Vision, and Life insurance

• Retirement with generous employer contributions

• Free access to mental health resources

• Rapidly-accruing paid time off (PTO)

• Discounts on qualifying YMCA of Greater Seattle childcare and day camp programs

Hiring Range: $24.00 - $26.40/hr

Responsibilities

Fulfill the duties as assigned by each contract of the Violence Prevention Program. Develop collaborative relationships with youth participants and community members to support and engage them in the Safe Passage Program's established safety protocols.

Document all activities related to program participants in Credible (EHR) daily to maintain client files in accordance with grant and licensing requirements. Be apprised of community violence, tension and gang conflicts and communicate information in real time to supervisor, appropriate safety agencies and to all VP teams. Monitor designated "safety zones" that include local neighborhoods, school zones and community centers during peak times (i.e.: before/after school, community events). Provide supervision and arrange for safe transition for students/youth from school to next destination (i.e.: home, bus stop/light rail), after school activity or program.

Provide communication daily leadership regarding any incidents or suspicious activity. If job assigned, respond immediately to "Shots Fired" incidents alongside SPD and First Responders at incident sites within contracted communities. Available to work all assigned shifts that include a minimum of two evenings (8 pm) a week.

Provide intensive and coordinated responses to youth participants and community members experiencing trauma from acts of violence at various sites including but not limited to detention facilities, hospitals, and vigils during evenings and weekends as required. Actively participates in community events, VP organized event and promote safety and peace. Provide mediation assistance in escalating situations.

Complete and submit accurate timesheet by designated due date. Complete and submit accurate reimbursement forms within designated timeframe.

Participant Engagement Responsibilities

Develop collaborative relationships with local schools and community centers/hubs to identify youth that may require services. Learn and utilize "street outreach strategies," to identify/engage "at-risk" youth in program services.

Complete assessments for every youth assigned to caseload to determine risks, needs, and goal planning. Upon completion of assessment, create safety plan to reduce the risk of youth engaging in violence, gang activity, and/or criminal activity. Develop safety plans which include community-based services that address both program and youth participants' self-identified needs, goals, and plan of action to address and eliminate barriers.

Provide support and guidance to assist youth participants in engaging in services and offerings of culturally responsive community partners and agencies. Advocate for services on behalf of youth participants by submitting referrals, scheduling, and attending intake appointments and/or meetings with community-based service providers. Meet with youth participants at community-based locations including but not limited to schools, homes, and community centers.

Meet with youth participants assigned to caseload as stipulated (i.e.: twice weekly). Document all assessment and safety plan activities in Credible. Review Credible notes daily to ensure progress toward Safety Plan Goals and accurate documentation.

Qualifications

Be a Certified Peer Counselor (CPC) or complete CPC classes and pass the WA State test within 6 months of hire or have a bachelor's degree or equivalent experience in social work, social services, or a closely related field. Professional and/or lived experience overcoming barriers that the program's client population is currently facing, including violence or having been impacted by groups/gangs and/or the justice system.

Other applicable education, training, and experience, which provide the knowledge, abilities, and skills necessary to perform effectively in the position will be considered. Strong ties to the local community and existing relationships with community members Familiar with gangs/group activity in the target community and has the skills to work effectively with high-risk teenagers and young adults. Comfortable and willing to work in high-risk community settings at nontraditional hours.

Available to participate in evening and weekend work activities. Experience serving diverse communities (language, culture, race, physical ability, sexual orientation, etc.). Knowledge of local community-based agency programs and services (schools, social services, law enforcement, courts/corrections), local units of government, and grassroots organizations Be willing to learn and become competent using Microsoft Office Suite and other job-related software programs. Ability to effectively communicate verbally and in writing. Access to reliable transportation required.

You'll be a Great Fit for the Seattle Y if You:

• Thrive on working in a collaborative environment

• Are very adaptable

• Have high ownership and strong work ethic

• Are a great problem solver who can think on your feet

• Truly enjoy being of service to people

• Like being part of a team that cares about one another as people and enjoy working together

• Want to know that the work you do contributes to building a better, stronger community for all

At the Seattle Y, we are an inclusive organization of people with a shared commitment to nurture the potential of youth, promote healthy living, and foster social responsibility. We also believe in supporting the wellbeing of our employees and offer a free Y membership as a benefit of employment.

Become a leader on our team at the YMCA of Greater Seattle where we promote a continuous learning environment and career opportunities.

"YGS is an equal opportunity employer and is committed to creating a diverse and equitable work environment. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by local, state, or federal law.

We are a drug & alcohol-free workplace; all job offers are contingent on the results of a background check and (on applicable jobs) drug screening, including screening for marijuana. We participate in the Federal E-Verify system.

If you need assistance of any kind with the application process, reach out to recruiting@seattleymca.org or the HR department at 206.382.5082."

Homelessness, collaborative, funding liaisons,

MISSION STATEMENT:

Building a community where all people, especially the young, are encouraged to develop their fullest potential in spirit, mind, and body.

OUR VALUES:

• Respect

• Responsibility

• Honesty

• Caring

• Passion for Excellence