Certified Medical Assistant - Urgent Care

Certified Medical Assistant (CMA)

Urgent Care Department

0.90 FTE, 72 Hours a Pay Period

Days/Evenings, Hours between 7 am- 7 pm (Monday- Friday) 7 am- 4 pm (Saturday- Sunday)

Weekends: Every Third Weekend

Holidays: Every Third Holiday

Position Overview:

The Certified Medical Assistant- Urgent Care (CMA) is responsible for the care of the clinic patients under the direction of the Registered Nurse (RN) or the provider. The CMA is responsible to deliver the highest of customer service standards for patients and families presenting for services at Winona Health. The CMA will perform patient care including rooming of patients, performing observations, and gathering of data for the provider. Patient information will be entered into the Electronic Medical Record (EMR). Direct patient care will include but is not limited to taking of vital signs, monitoring of patients, treatments, administration of medications, scheduling and coordination of care for patients referred for specialty care, and general assistance to the provider as needed. Other responsibilities may include phlebotomy, performing lab tests, and EKG's. In this position, one must be able to assist in other departments if necessary.

Essential Duties & Responsibilities:

• Taking vital signs and monitoring patients for providers.
• Administration of medications and immunizations as ordered by the provider.
• Insertion and discontinuation of IV's.
• Assisting in procedures/treatments performed in the Urgent Care setting.
• Performing an ECG.
• Compute prior authorization for medications.
• Inputting of all applicable data into the EMR (Cerner.)
• Coordination and scheduling of care for patients referred for specialty care and/or diagnostic studies.
• Contacting patients with lab results and medication orders as directed by the provider.
• Ensuring supplies and medications are properly ordered and available.
• Phlebotomy.
• Assisting with imaging studies and prior authorizations.
• Collecting lab specimens for testing including, but not limited to: oral swab, NP swab, & urine.
• Insertion and discontinuation of urinary catheters.
• Wound care as directed by the provider.
• Acts as a mentor for students.

Supervisory Responsibilities:

No direct reports

Skills and Experience:

Required:

• Graduate of Certified Medical Assistance program
• Certified Medical Assistant Certification
• Current BLS Certification
• Basic computer skills: Microsoft Word, Excel, and Outlook. Patient Information Database (Oracle/Cerner)

Internal Applicant Policy:

It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.

Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.

Disclaimer:

Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.