Overview Eligible for a $2,000 sign on bonus for external candidates or internal new graduates POSITION SUMMARY:The Certified Medical Assistant Care Guide is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Care Guide to companion patients and their secondary guests" through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The Care Guide is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. This role is responsible for a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate, the Care Guide has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management. Qualifications REQUIRED QUALIFICATIONS:Education:High School/GED Licenses/Certifications:CMA-Certified Medical Assistant Current certification by one the following approved certifying agencies: American Association of Medical Assistants (AAMA), earning CMA credential; American Medical Technologists (AMT), earning RMA credential; National Center for Competency Testing (NCCT), earning NCMA credential American Heart Association (BLS for Health Care Providers)Experience: Basic computer skills with Microsoft Office and email
Other skills/knowledge:Excellent interpersonal and communication skills.Solid computer skills, including proficiency with Microsoft software. PREFERRED QUALIFICATIONS:Experience:One year previous experience as a medical office assistant or CNA or equivalent, previous experience with an electronic health record
Other skills or knowledge:Knowledge of urgent care medical specialty Knowledge of medical terminology Knowledge of Epic Ability to maintain effective and organized systems to ensure timely patient flow Ability to administer injections EOE/Minorities/Females/Vet/Disabled Job seekers will be afforded equal opportunity regardless of their race, ethnicity, veteran status or disability status.