Certified Medical Assistant Quality-Primary Care

All the benefits and perks you need for you and your family:

• Benefits from Day One

• Paid Time Off from Day One

• Career Development

• Whole Person Wellbeing Resources

• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full time

Shift : Days

Location: 755 RINEHART RD, Lake Mary, 32746

The role you'll contribute:

The Medical Assistant I Quality/Infection Prevention, under general supervision, provides appropriate care to patients as well as identifies clinical care gaps and infection prevention improvements, and trains department coworkers to provide optimal care for our patients. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you'll bring to the team:

Quality/Infection Prevention Track

o If quality/infection prevention MA track is taken, must complete required amount of hand hygiene audits every year, and completed required education.

o Advocate for infection prevention initiatives at clinic site and participates in quality/patient safety rounding in practice(s).

o Must maintain education requirements for position and demonstrate competency, as required

Front Office Duties

o Verify and validate insurance prior to appointment date.

o Completes check in process, securing copays and balance amounts.

o Maintains timely flow of patients and keep patients up to date of any delays.

Clinical Duties

o Rooms patient and completes screenings, history taking, vital signs, medication reconciliation, and other relevant intake needs.

o Prepares the patient and room for physical assessment or procedure.

o Educate patients regarding tests, medications, diet information.

o Assists with procedures such as EKG, ear lavage, vaccines, injectables, wound care, vision, and hearing tests.

o Responsible for preparation of exam rooms including restocking of treatment areas and disinfecting of exam tables and counters.

o Answer phone calls relating to clinical needs and triages appropriately

Leadership

o Proactive in reviewing charts for upcoming days to see any gaps in care, insurance, orders, coding.

o Participates in identifying needs in clinic workflows and assists as needed

o Assists with teaching new clinical staff during their onboarding period

Other

o Responsible for promoting and maintaining practice compliance and patient safety according to clinical best practice and, state and federal regulations (i.e., OSHA, Biomedical Waste Regulations, PSQA).

o Maintains medication safely by monitoring refrigerator and freezer temperatures.

o Ensures that no expired medications are available for use.

o Pro-actively initiate quality improvement ideas/suggestions.

The expertise and experiences you'll need to succeed:

• Minimum qualifications :

o High school graduate or equivalent

o Completed required Education for either extern preceptor track or Quality/ Infection prevention track

o 1 year of practical medical assisting experience AND one of the medical assistant certifications listed below OR

o Graduate of a medical assisting program in lieu of experience

o Current, valid CPR certification (American Heart Association BLS).

o Must be currently certified and maintain certification by one of the following:

o American Association of Medical Assistants ("AAMA") for Certified Medical Assistants

o American Medical Certification Association ("AMCA") for Clinical Medical Assistant Certification

o American Medical Technologists ("AMT") for Registered Medical Assistant

o National Association for Health Professionals ("NAHP") for Nationally Registered Certified Medical Assistant

o National Center for Competency Testing ("NCCT") for National Certified Medical Assistant

o National Health Career Association ("NHA") for Certified Clinical Medical Assistant (CCMA)

o American Registry of Medical Assistant ("ARMA")

• Knowledge and Skills Required:

o Must be familiar with Quality metrics.

o Knowledge of health care field and medical terminology.

o Knowledge of chronic disease management.

o Knowledge of and ability to utilize internal and external resources.

o Expertise in patient advocacy and navigating complex systems.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Physician Services

Organization: AdventHealth Medical Group Primary Care

Schedule: Full-time

Shift: 1 - Day

Req ID: 24013061

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.