Certified Medical Assistant

About us

LifeMD is a leading provider of virtual primary care committed to enhancing access to quality and affordable virtual and in-home healthcare. Catering to a wide range of health needs, LifeMD covers over 200 conditions, including primary care, men’s and women’s health, allergy & asthma, and dermatology. The company operates a vertically-integrated proprietary digital care platform, backed by a 50-state affiliated medical group and a US-based patient care center. LifeMD was recently ranked #166 in the 2023 Deloitte Fast 500.

About the role

LifeMD is actively seeking an experienced, adaptable full-time Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to join our clinical team.

As a Certified Medical Assistant, you are one of the foundational partners of our Primary Care Division. You will have a far-reaching impact as you assist our board-certified physicians nationwide. Your role includes but is not limited to:

Responsibilities

• Scheduling patient appointments and maintaining communication to confirm future appointments
• Documenting patient medical information and intake forms
• Ensure all related reports, labs and information is completed and available in the patient's chart prior to their appointment
• Performing data entry tasks to document patient records within database and maintaining patient charts
• Answering and responding to patient questions and concerns in a timely manner
• Recording vital signs
• Correspondence with customer service representatives regarding patient questions
• Performs other related duties as assigned or requested

Requirements

• Current CMA/RMA certification
• A minimum of 2 years' experience in medical/healthcare setting as a CMA/RMA
• Prominent level of professionalism and empathy
• Interact with patients in a courteous manner and keep best practices for patient centered care at the forefront
• Ability to communicate effectively (verbal and written)
• Excellent interpersonal skills
• Sharp attention to detail and high-level organizational skills
• Working knowledge with EMR, MS Word, Excel, and Outlook
• Serves and protects the company by adhering to professional standards; company policies and procedures; and federal, state, and local requirements
• Demonstrates initiative and ownership for accomplishing new and different requests and exploring opportunities to add value to role

Benefits

• Shifts: 10am-7pm; 12pm-9pm; 2pm-11pm (EDT) (M-F onsite)
• Pay Rate: $20-$21/hr
• Rotating Saturday Shift (1 per Month)
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation & Public Holidays)