Certified Medical Assistant -Integrative Medicine-Day Shifts

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About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization

• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.

• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.

• Duke University Health System has 6000 + registered nurses

• Quality of Life: Living in the Triangle!

• Relocation Assistance (based on eligibility)

Duke's Integrative Medicine Clinical Services seeks to hire a Certified Medical Assistant who will embrace our mission of Advancing Health Together

$5,000 Commitment Bonus Included!

Department Summary:

This position is located at Duke Integrative Medicine. Duke Integrative Medicine includes a primary care practice, consults, as well as other therapeutic services and programs. Candidate should value and deliver high customer service, strong team work and patient centered care.

This comprehensive, customized, whole-person approach to health care is beneficial for maintaining our patient's optimal health and can be an important for patients who have on going chronic conditions. In both cases, our services improve how our patients physical body interacts with their psychological and emotional well-being. It is vital that our staff understand and treats every person with the utmost care and dignity during their visit with us. Customer service, integrity, attention to detail, and teamwork are essential qualities we look for in all of our employees.

Address:

3475 Erwin Rd, Durham, NC

Hours:

Full Time: Monday-Friday, 5/8s (8:15am-5:15pm) shift schedule.

Address:

3475, Erwin Rd, Durham

The Certified Medical Assistant functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly.

Work Performed

Responsibilities:

• The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and procedures

• Patient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and non-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient record

• Other clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level disinfection and sterilization of medical instruments, preparing and administering medications as directed by a physician

• Performs other clinical functions as delegated and supervised by the physician

Administrative responsibilities:

• The CMA greets patients, answers telephones, coordinates appointments and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, correspondence, and ordering clinical and clerical supplies and forms

• Performs other administrative duties as directed

• May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees

Knowledge, Skills and Abilities

• Good customer service skills

• Work requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.

• Some lifting and the ability to transport stretcher and wheelchair patients may be required

• Working knowledge of sterile techniques and special procedures that are applicable to work performed

• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients

• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting

• Working knowledge of infection control procedures and safety precautions

• Age specific competencies

• Daily clinic preparation process; registration, scheduling, charge posting, order entry

• Able to document and communicate pertinent information

• Ability to establish and maintain effective working relationships with patients and clinic staff

• Typing skills, medical terminology Levels II and III

• Ability to independently seek out resources and work collaboratively

Minimum Qualifications

Education

• Level I -- Graduation from accredited Medical Assistant program

• Medical assistant license is required

• High school or GED graduation required

• Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required

• Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required

Experience

• Level I -- No experience required

• Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting

• Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting

Degrees, Licensures, Certifications

• Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required

• Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required

• Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh