Certified Medical Assistant III

The Certified Medical Assistant ? Level III carries out orders for patient care as directed by the Medical Doctors, Physician Assistants, and Nurse Practitioners. The Certified Medical Assistant III follows prescribed clinical workflows and participates in clinical and/or administrative tasks. The Certified Medical Assistant III provides training, support, and coaching to new clinical support staff or medical assistants to optimally support Clinicians in care delivery.

?

Job Responsibilities:

• Prepares patient for examination or treatment and arranges exam room instruments, supplies, and equipment.

• Verify patient information, review and/or record medical history, take vital signs and confirm the purpose of visit.

• Assist providers with patient care and prepare laboratory specimens; perform basic laboratory tests on the premises (as appropriate); dispose of contaminated supplies; sterilize medical instruments; administer medications on the premises; authorize drug refills as directed; telephone prescriptions to pharmacies; draw blood; prepare patients for x-rays; take electrocardiograms; remove sutures; change dressings.

• Educate patients by providing medication and diet information and answering questions.

• Update medical records by recording patient examination, treatment information plans, and test results.

• Answer patient questions on referrals and initiate referral process with patients and specialists.

• Record billing information of services rendered; complete insurance forms; respond to insurance and other third-party inquiries.

• Keep supplies ready by inventorying stock; placing orders; verifying receipt.

• Keep equipment in good condition, troubleshoots breakdowns; maintain supplies; perform preventive maintenance and calls for repairs.

• Maintain patient confidence and protect operations by keeping patient care information confidential.

• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

• Serves as a resource to co-workers in use and navigation of EMR.

• Provide on-the-job training/orientation for newly hired Medical Assistants and gives feedback to both new staff and manager as to their progress during orientation.

• Exhibit Leadership and serve as a member for Level I and Level II Medical Assistant staff.

• Exhibit an exemplary attitude toward staff, patients, and the public.

• Assist other employees in workflow efficiency ideas.

• Provide ongoing training for co-workers.

• Work effectively with new medical providers and assist in developing their workflow and managing practice.

?

?