Certified Medical Assistant (Float)

This is a full-time position at 40 hours per week, located at one of Cascadia's outpatient Health Centers located in NE, SE Portland Clackamas. The schedule is Monday through Friday, 8:30 am to 5:00 pm.

Cascadia's primary care programs offer staff a healthy and sustainable workload, seeing a total of 12 to 14 clients each day with plenty of time to complete other daily tasks. Appointments are typically 20 minutes for established clients and 40 minutes for new clients, emphasizing a balanced pace for the MA's daily responsibilities.

The Medical Assistant (MA or CMA) is responsible for maintaining good and timely patient flow through the clinic; for maintaining safety standards using protective devices, hand washing, universal precautions and other infection control measures. The MA prepares examination rooms for patients keeping the rooms neat clean and appropriately stocked; cleans and sterilizes instruments using the autoclave, disposes of contaminated supplies, and sets up medical laboratory equipment as required. The MA informs providers of the clinical record of communication with patients concerning health matters, verbally and through EMR system and assists providers in maintaining accurate EMR records. The MA assists providers in examining and treating patients by handing them instruments and materials or performing tasks as directed. The MA may assess a patients needs and provide medical information per provider orders and provide the Patient Advocate/Scheduler the preferred timeframe for patients needing emergent or urgent appointments, while supporting a Trauma Informed Care environment.

Cascadia Behavioral Healthcare delivers whole health care, integrated mental health and addiction services, primary care, and housing, to promote hope, and to support the well-being of the communities we serve. Cascadia is aligned with trauma-informed care, is committed to working effectively with diverse community populations, and hiring those who strengthen that capacity.

On the first of the month, following 30 days of employment, benefit eligible employees (20/hrs. or more per week) are able to enjoy affordable, low cost, medical, dental, and vision benefits. Additionally, Cascadia provides a generous paid time off package, volunteer time off, and more. Upon hire, you will complete paid training and then continue to train onsite in your new job. During the first week of training, you will learn about the agency, understanding those we serve, Trauma informed care, and other skills to prepare you for significant and meaningful work in the behavioral health field, whether you are providing clinical services or non-direct services. Click here to learn about the benefits we offer and more

Essential Duties:

This position description is not intended to be an all-inclusive list of responsibilities or an all inclusive job description.

• Show patients to the examination room and prepare them for the provider.

• Obtain assessment of patients: measure and record patients height, intake and output and BMI; measure and record chief medical complaint and present illness, emotional status, social history and vital signs including blood pressure, oxygen saturation, respiratory rate, pulse, temperature, and pain level. Communicate assessment of the patients needs to the provider and develop appropriate interventions under providers direction.

• Use verbal and non-verbal communication with patients and their families and recognize non-verbal communications in patients and their families. Observe, report and record symptoms and changes in data, family comments in response to care, environmental situations and behaviors related to the plan of care in a timely manner.

• Call in and secure prior authorizations from insurance companies.

• Regularly check AED machine for operability.

• Deliver accurate messages from patient to provider and provider to patient including requests for medication refills and questions about medications, treatment or care. Enter refill requisition into EHR in accordance with protocol, route it to the appropriate provider and follow up on refill per provider recommendation.

• Perform diagnostic procedures as ordered by provider including vital signs, physical screening exams, venipuncture, tissue or other laboratory specimens, including blood draw (phlebotomy); log specimens, perform/prepare them for testing; document finding; remove sutures and adjust dressings. Review results of laboratory and other diagnostic work and report abnormal results to the provider.

• Administer HIV, pregnancy, and other point of care testing as well as CLIA waived lab functions.

• Competent to perform vision and hearing checks and record them in the patient chart.

• Maintain clinic examination room supplies and cleaning. Prepare instruments and equipment for sterilization. Clean and package instruments for autoclaving and operate the autoclave.

• Perform the operation of electrocardiogram (EKG), spirometer, (if certified), glucometer and other equipment to administer routine diagnostic tests under the direction of licensed professionals.

• Provide patient with appropriate educational materials following the assessment of the patient or for pre-op and answer questions.

• Administer intramuscular, sub-q, and intradermal injections.

• Under direction and supervision of the provider, perform basic wound care and dress wounds, cast/splint application or removal and suture removal.

• Assist patient with self-administration of medications including nebulizers, PO and PAP medications.

• Make appointments and assist with front desk as needed

• Regularly support compliance and accreditation efforts as assigned including, but not limited to OSHA, Joint Commission and HIPAA and Behavioral Healthcare Network.

• Complete annual employee training requirements on a timely basis as indicated by agency requirements. Attend seminars, training and other educational opportunities in order to develop professional skills and abilities.

• Participate in all scheduled staff meetings, supervision sessions, and other departmental and agency meetings.

• Perform other duties as required by the primary care program such as processing specialty referrals, patient outreach and engagement, medical records scanning and inventory management.

Qualifications

• Medical Assistant: High School diploma or equivalent.

• Certified Medical Assistant: Currently certified as a Medical Assistant from an accredited certifying organization (NCCT or AAMA).

• Two years of relevant medical clinic experience is preferred.

• Six months' prior experience as a medical assistant is preferred.

• Experience with Epic EHR is strongly preferred.

• Ability to work with individuals who have mental health challenges and/or substance use disorder challenges

• Excellent ability to collaborate and problem solve

• Trauma informed approach to patient care

• Operate computer hardware and software at a level needed to effectively perform job functions.

• Ability to enter data and retrieve data and to prepare reports

Working Conditions

• Staff must have the ability to assist the team in providing safety to all clients and staff in potential volatile situations

• Occasionally stooping, lifting (20-50 lbs), climbing (stairs), crouching, and running

• Regularly sitting, reaching, and keyboarding

• Constant standing, walking, visual and auditory

Cascadia is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at (503) 963-7654 or peopleandculture@cascadiahealth.org

This position is represented by a labor union.